We were happily with Tanda for many years but support is now close to zero at the same time as increasing issues. They often don't even reply anymore and show no concern for fixing constant bugs. I have a list of employees that I have to fix manually because Tanda doesn't push to Xero correctly. Onboarding doesn't work anymore either because Tanda suddenly stopped recognising my preferred super fund but still no fix after 6 months. Just a constant headache and they cost the most. Beyond frustrating.

Was great to start with. Now casuals not being paid correctly. Leave not paying correctly. Support is now gone, they just say they are too busy and someone will get back to you and you don't hear back. Been waiting 3 months and still crickets and more things breaking. Would be good if you only had part time and full time staff who were paid exactly as per award. If you want to pay above award and take care of your casuals, this is not the app for you.

Sold us on features promised that then dont deliver. using for almost 6 months was so helpful and friendly when we started. now they are tanking features we were sold on to "upsell" to new add on packages. when there is a problem with xero intergration instead of fixing hte problem they try to sell us to there own payroll.