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Melio Payments

By Melio Payments
1.7 out of 5 stars
Melio payments is an easier way to pay and get paid. Pay business bills on your own terms, get paid the way that suits you best, and seamlessly sync with Xero. It’s time to streamline your payments process and say goodbye to wasted time and double data entry.
Rated
1.7
out of 5
Reviewed by
10
Xero users
Listed for
2 years
October 2022
Key functions
Payments
Financial services

Melio Payments can help your business

Overview

KEY BENEFITS More ways to make payments: Pay how you want, including by credit card (2.9% fee), pay multiple bills together, split a bill into several payments, and transfer money internationally.

Get paid how you want: Decide how you’d like to get paid while allowing your customers to pay how they please. Track and manage all of your invoices from any device, with full visibility, and easy payment tracking.

Seamless sync with Xero: Save time on data entry. Vendors, bills, and payments are automatically synced between your bill pay and accounting.

HOW IT WORKS WITH XERO Easily connect to Melio with your Xero account and all contacts, invoices, and payments will be automatically synced between both platforms.

START PAYING BILLS IN 3 SIMPLE STEPS
Add bill or invoice details: Upload a file, enter details or connect to Xero to import your invoices.

Select payment method: Pay via bank transfer or card, even where cards aren’t accepted.*

Choose payment delivery: We’ll send a check or bank transfer. Your payee doesn’t need a Melio account.

*Subject to card network limitations

GET PAID WITHIN A FEW CLICKS Upload or add invoices manually: Upload an invoice, enter invoice details, or connect your accounting software.

Send payment request: Enter payor’s details and an optional note. The payment request will be emailed to them.

Track your payment request: You can view the status of every invoice by heading to your Get Paid dashboard.

Melio Payments + Xero

Syncing your Melio and Xero account is very easy and takes just a few minutes.

Account payables, i.e. bills to pay, go through a two-way sync. This means that all your Awaiting Payment bills (Draft or Awaiting Approval will not be synced) and vendor details from Xero sync to Melio and your unpaid, scheduled and paid bills and vendor details from Melio sync to Xero. So you eliminate dual-data entry of bills and enjoy auto-reconcile payments.

With account receivables, i.e. invoices, the sync is from Xero to Melio. This means that invoices should be created in Xero and then synced to Melio. Once they are fully paid with a payment request, they are synced back to Xero and marked as paid in both accounts. Also, invoices that are paid outside of Melio and marked as paid in Xero will be automatically marked as paid in Melio as well.

Reviews & ratings

1.7 out of 5 stars
10 Reviews

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Most recent reviews

RR
Rob Rowell
Posted 29 Jul 2024
1 out of 5 stars

Does not connect to Xero

Xero says it is connected to Melio but Melio says it cannot verify credentials. Support said they needed to escalate but with no time frame on a solution if any. They have lost this accountants clients to Bill.com. Unfortunate because Bill.com is painful to use. Atleast it works.
FS
Fabian Soto
Posted 26 Sep 2023
1 out of 5 stars

Faulty Xero integration

The system is okay, but the integration with Xero is a mess, not responsive, and not reliable, and Melio support is deficient, they don't seem to know how to fix any issues. Don't waste your time with this app.
One person found this review helpful.
MM
Michael McDonald
Posted 16 Aug 2023
1 out of 5 stars

It's cheap...but it's trash.

We tried to use it for AP to sync with Xero and pay vendors. The API sync with Xero is super buggy. Sometimes it works fine, and sometimes it only syncs random items or nothing at all. Sometimes it will display a bill but won't allow you schedule it for payment. Their customer service is nice, but not all helpful with anything beyond basic stuff. The tier 2 support seems unresponsive.
One person found this review helpful.

Response from Melio Payments

Hi Michael, thank you for sharing your feedback. We apologize that your experience has been less than satisfactory. We're aware of the Xero sync issues you're encountering and our support team is actively investigating to resolve them. We're committed to addressing your concerns and providing assistance. Please feel free to reach out to us at reviews@melio.com if you have any further questions or need assistance. Your feedback is invaluable to us. Best, Team Melio

Additional info

Shared data

Xero
Melio Payments
Paymentsshared from Xero to Melio Payments and from Melio Payments to Xero
Invoicesshared from Xero to Melio Payments and from Melio Payments to Xero
Contactsshared from Xero to Melio Payments and from Melio Payments to Xero
Accountsshared from Xero to Melio Payments and from Melio Payments to Xero
PayItemsshared from Xero to Melio Payments

Functions

PaymentsFinancial services

Industries

Professional servicesAccounting

App details

By Melio Payments
Added in 2022

Countries

United States

Languages

English

Support

Contact supportsupport@melio.com

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Get started with Melio Payments

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.