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Paystack

By Paystack
3.33 out of 5 stars
 3 reviews
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Paystack makes it easy for businesses in Africa to accept secure payments from multiple local and global payment channels for invoices sent from Xero.
Rated
3.3
out of 5
Reviewed by
3
Xero users
Listed for
2 years
April 2022
Key functions
Invoicing and jobs
Payments

Overview

Paystack makes it easy for businesses in Nigeria, Ghana, and South Africa to accept secure payments from multiple local and global payment channels. Integrate Paystack with your Xero today, and let your customers pay you with their choice of methods.

When you accept payment for an invoice using Paystack, the transaction, fees, and tax are automatically recorded in Xero and can be reconciled in one click.

Paystack + Xero

Delight customers with a seamless payments experience

Give your customers the gift of modern, frictionless, painless payments. Integrate Paystack once and let your customers pay you however they want.

Enjoy phenomenal transaction success rates

We automatically route payments through the most optimal channels, ensuring the highest transaction success rates in the market.

Protect yourself and your customers with advanced fraud detection

Paystack’s combination of automated and manual fraud systems protects you from fraudulent transactions and associated chargeback claims.

Detailed reporting for accounting, reconciliation, and audits

Understand your customers’ purchase patterns and do easy reconciliations with a robust data Dashboard and easy exports.

Getting started

Paystack with Xero is currently only available to businesses in South Africa, Nigeria, and Ghana.

Setting up only takes a few minutes -

  1. If you don't have a Paystack account, go here to create your free account

  2. After creating an account, go to xero.paystackintegrations.com and click on "Sign in with Xero" - This will redirect you to Xero's login page and once you've signed in with your user account, you'll be asked to grant Paystack some permissions required for the app to work.

  3. After signing in, you'll be redirected to the Xero<>Paystack application configuration page to set up your integration.

Screenshot 1 for app Paystack

Reviews & ratings

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3.3 out of 5 stars
3 Reviews

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Most recent reviews

KP
Kyle Phillips
Posted 16 Aug 2024
4 out of 5 stars

Easy payments and setup, but needs a bank feed

Definitely a 5 out of 5 for me in terms of setup (took 5/10m), customer experience, debit orders/subscriptions, look/feel in the dashboard and payments showing in the main business account, however a bank feed would be a amazing for a full five out of five.

Response from Paystack

Hi Kyle, thanks for the fantastic review! We're delighted to hear about your positive experience with the app's setup, customer experience, and functionality. Your suggestion for a bank feed has been shared with our development team, and we'll let you know once this feature is available. We're constantly working to improve based on user feedback like yours. Thanks again for your support and for choosing our app!
RG
Reinhardt Gallowitz
Posted 19 Apr 2024
1 out of 5 stars

Bad integration & No resolution yet from Paystack

The experience with Paystack's team has been thoroughly disappointing and inefficient. Their integration overlooks a critical aspect of Xero usage—many of us rely on the Bank Feed feature to synchronize transactions automatically. Instead, installing the Paystack app adds a redundant "Paystack Clearing Account." This not only duplicates every payout transaction in our Xero account but also leads to confusion with an existing bank feed. I have repeatedly reached out to their support team and even had a direct call to discuss a resolution. Unfortunately, their follow-up has been lackluster, with no clear communication on when the issue will be resolved. This oversight has significantly disrupted our accounting processes.

Response from Paystack

Hi Reinhardt, We're deeply sorry to hear that you've had a poor experience using and getting support for our app. Your support ticket is being reviewed, and one of our Customer Success Managers will reach out to resolve the issue asap. Regarding the app's user experience, the app isn't currently integrated with Xero's Bank Feed feature. However, the Bank Feed feature is currently in development and will be available soon. We're sorry about the issues this has caused for your reconciliation, and our CSM will escalate this to our development team to find a stopgap solution for you.
RM
Robert Maclean
Posted 17 Jan 2024
5 out of 5 stars

Works very nicely...

Makes recon a lot simpler.

Response from Paystack

Hi Robert, thanks for your review and for taking the time to share your experience with our app! We're glad to hear that it has simplified your reconciliation process. Our team is dedicated to providing effective and user-friendly solutions, so knowing that our app is making a positive difference in your workflow means a lot to us. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! Thanks again for your support and for choosing our app.

Additional info

Shared data

Xero
Paystack
Accountsshared from Xero to Paystack
Paymentsshared from Paystack to Xero
Invoicesshared from Xero to Paystack
Contactsshared from Xero to Paystack
Branding Themesshared from Xero to Paystack
Bank Transfersshared from Paystack to Xero

Functions

Invoicing and jobsPayments

Industries

Professional servicesEducationRetail

App details

By Paystack
Added in 2022

Countries

Global, South Africa

Languages

English

Support

Setup walkthroughContact supportsupport@paystack.com

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