Overview
Field Ascend is an all-in-one field service management platform built for businesses that need to schedule work, manage engineers, track assets, raise quotes and invoices, and keep customers updated without juggling multiple systems.
It helps teams replace spreadsheets, paper job sheets, WhatsApp messages, and disconnected tools with one easy, intuitive system.
Key Features Smart job scheduling and dispatch Plan work, assign engineers, manage availability, and keep jobs moving from enquiry to completion.
Engineer mobile app Engineers can view jobs, record travel and labour time, add notes, capture photos, complete RAMS/checksheets, update statuses, and collect signatures from the field.
Quotes and invoices Create professional quotes, convert approved work into jobs, and raise invoices with clear labour, materials, and job details.
Customer and site management Store customers, sites, assets, service history, contacts, documents, and job records in one place.
Asset and compliance tracking Manage equipment, planned maintenance, inspection records, compliance checks, and service schedules.
Customer portal Give customers a branded place to view jobs, quotes, invoices, service history, documents, and support requests.
Stock, materials, and purchase orders Track parts used on jobs, manage supplier costs, and keep better control of materials.
Business visibility Dashboards, job statuses, maps, reports, and workflow tools help teams see what is happening across the business.
Why Businesses Use Field Ascend Field Ascend reduces admin, improves communication, and helps service teams stay organised from office to field. It gives managers better control, gives engineers the information they need on site, and gives customers a clearer service experience.
Whether you manage reactive jobs, planned maintenance, compliance visits, installations, or multi-site service contracts, Field Ascend helps you run the work in one connected platform.
Field Ascend + Xero
Field Ascend integrates with Xero to help field service businesses move smoothly from completed work to accurate accounting, without retyping job, customer, or invoice information.
How the Integration Works Field Ascend connects your field service workflow with Xero so office teams can manage the operational side of the business in Field Ascend, then keep financial records aligned in Xero.
Key Features Invoice syncing Create invoices from jobs, quotes, labour, materials, callout charges, and other billable work in Field Ascend, then sync invoice details into Xero.
Customer data alignment Customer and billing details can be kept consistent between Field Ascend and Xero, reducing duplicate data entry and account mismatches.
Job-to-invoice workflow Engineers complete work in the field, office teams review the job, and approved charges can be turned into an invoice ready for accounting.
Quote and billing support Use Field Ascend to manage quote approval, job delivery, and invoice preparation before passing financial records into Xero.
Reduced admin and errors By reusing job data already captured in Field Ascend, teams avoid manually copying customer names, descriptions, labour, materials, and totals into accounting software.
Benefits The Xero integration helps service businesses save time, improve invoice accuracy, and keep operations and accounts better connected. It gives field teams the tools to capture work properly, while finance teams continue using Xero as their accounting system of record.
Pricing plans
This app includes a free trial
Pro Plan
- 30-day free trial
- Xero invoice sync
- Customer and billing data sync
- Job-to-invoice workflow
- All core Field Ascend features
- No setup fee
- Monthly billing, no annual lock-in
Getting started
Getting started with Field Ascend and Xero Start your Field Ascend trial Create your Field Ascend account and set up your company, users, engineers, customers, and core job settings.
Connect Xero From your Field Ascend accounting settings, choose Xero and follow the secure authorisation flow to connect your Xero organisation.
Review your sync settings Confirm how invoices, customer details, tax rates, account codes, and billing information should map between Field Ascend and Xero.
Create or complete a job Use Field Ascend to schedule work, capture labour, materials, notes, photos, and job details from the office or engineer app.
Raise an invoice Convert approved job or quote information into an invoice in Field Ascend, then sync it to Xero for accounting.
Check and reconcile in Xero Review synced invoices in Xero, manage payments, and continue using Xero as your accounting system of record.
Onboarding support Field Ascend is designed to be easy to set up, but support is available if you need help configuring users, workflows, invoice settings, or your Xero connection. Our team can help you get from trial setup to live operations smoothly.
