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Stripe

By Xero
3.22 out of 5 stars
Stripe makes it easy to accept payments from debit cards, credit cards, Apple Pay, and Google Pay for online invoices sent from Xero—so you can get paid faster.

Overview

Accept direct debit, credit card, Apple Pay, and Google Pay payments online and get paid up to twice as fast when using Stripe in Xero. You can also set recurring payments for repeat customers with auto pay* to turn always-late into on-time payers.

Whenever you receive payments via Stripe, whether via a Xero invoice or an eCommerce store, you'll automatically see the transaction data flow into Xero and can reconcile each payment with one click.

*Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

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Stripe + Xero

Do business around the world: Accept domestic and international card payments from your customers globally for a low fee. Pay 2.9% + $0.30 per successful card charge on domestic and international transactions.* Read more about Stripe pricing here.

Consistent cash flow: Set your payout schedule through the Stripe dashboard and view all of the payments to your bank account. Standard payout times for the United States are 2-business days. Payout time for the first payment may take 7-10 business days.**

24/7 support: Get help when you need it most. Easy access to step-by-step instructions on how to use Stripe and Xero, and 24/7 support from our customer team. If you have questions about fees and payout times, click here to contact Stripe’s support team.

No chasing payments: Save time and effort when you set up Stripe auto pay and start collecting recurring card payments for repeat billing customers. Auto pay is available on a repeating invoice template that is approved for sending.***

Easy reconciliation: Xero will automatically match payments as they come through your Stripe bank feed, making it easier to reconcile payments with one click. Say goodbye to tracking down payments and fees included in a daily, weekly, or monthly Stripe payout.

Secure and compliant: Protect your customer's information and block fraudulent transactions when you accept online card payments through Stripe. Stripe is a PCI DSS Level 1 certified provider and supports PSD2 regulations in Europe including Strong Customer Authentication (SCA).

*Stripe fees listed above are subject to change.

**Payout times for your first payment may take between 7 to 10 business days due to financial regulations. For more information about Stripe's payout times, click here. In addition, payout times for businesses in higher-risk industries may take longer.

***Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Reviews & ratings

3.2 out of 5 stars
238 Reviews
5 star(45%)
4 star(6%)
3 star(9%)
2 star(4%)
1 star(36%)
AP
Adam Prescott
Posted
5 out of 5 stars

Excellent service

Never had a problem with Stripe, has worked seamlessly for 2 years now - highly recommend
JB
Jenny Bell
Posted
1 out of 5 stars

Feel Scammed too!

I added Stripe to Xero to gice clients another option to pay their accounts. One client used this option to pay a total of $170.00 4 months ago and I still have not received this money from Stripe. I have phoned and emailed many times and always get someone different who say they can sort it for me and still no funds through. To rub salt in the wound Xero has just billed me $35.65 for the privillege of losing money through STRIPE! Not a happy customer!!

Response from Stripe

Hi Jenny—we're really sorry your experience has been less than positive. Can you email us at heretohelp@stripe.com and we can investigate this further? Thanks
SG
Sam Gohari
Posted
1 out of 5 stars

Scam! Stay Away from Stripe!

I added the stripe to Xero to give an extra option for our clients to pay by card for ease. I was under the assumption that the client would pay the fee if they picked this option. I can see many believed the same, so obviously, that is not clear enough. I lost almost the whole profit left from a job after losing $1,100 for just the fee to Stripe. It was our hardworking money that was taken and that is not Fair at all. I opened a case with AAAC and Fair trading Australia against Stripe. PEOPLE STAY AWAY FROM STRIPE OR LOSE YOUR HARD WORKING MONEY IN A FLASH!!!

Response from Stripe

Hi Sam—we do make this clear on our pricing page: https://stripe.com/pricing#faqs and are transparent when it comes to fees. The transaction fee is split between Stripe, banks and card networks. For more, please see here: https://support.stripe.com/questions/understanding-fees-for-refunded-payments. That being said, we do have documentation available to help Stripe users pass that fee onto the customer during the final charge: https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers.

Additional info

App details

By Xero
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthrough

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