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Gusto

By Gusto
4.26 out of 5 stars
Free 90 day trial available
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Behind every successful business is a thriving team. Hire, pay, insure, and support your employees with Gusto’s all-in-one people platform.
Rated
4.3
out of 5
Reviewed by
76
Xero users
Try this app
Free 90 day
trial available
Listed for
10 years
June 2014

Overview

Gusto is built for modern businesses and accountants who want a refreshingly easy, automated way to manage payroll, benefits, HR, and workers’ compensation all in one place, entirely online.

Gusto
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Gusto + Xero

Payroll transactions sync with Xero each time you run payroll, keeping your books up to date and making your bank reconciliations a piece of cake.

Control how much detail you’d like to see in Xero - choose to sync entries broken down by Employee, Departments, Job Titles, or Gusto Projects.

Gusto also supports Xero tracking categories so you get better visibility into payroll expenses without the need to manually tag transactions.

Reviews & ratings

4.3 out of 5 stars
76 Reviews

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Most recent reviews

MD
Mersades Dobkin
Posted 27 Feb 2025
3 out of 5 stars

Not Impressed - Not Contractor Friendly

I really enjoy the overall vibe of Gusto, but I'm finding that they seem to sacrifice important details for the sake of ease. So far, I have found that Gusto will not map individual type of payroll taxes to specific accounts in your Chart of Accounts & that they will only track wages for Workers' Comp by Class Code if you use their partner, which means they couldn't be bothered to personally integrate it into their system as a standalone. We were just checking things out, planning to onboard a grip of people for our new subsidiary, but I can't imagine doing that now, these are two pretty large concerns. I'm not doing a bunch of Worker's Comp reports manually just to keep them, especially considering the fact that we have many more class codes we would have needed to track.
JB
James Bonifield
Posted 12 Jan 2025
2 out of 5 stars
Nice UI but very difficult experience onboarding, and charged in very confusing way
CT
Christina Thomason
Posted 23 Sep 2024
1 out of 5 stars

Awful Customer Service

This company has horrible customer service. You cannot ever get anyone to help you. When you reach them on the phone, they always say that they will create a ticket, and someone will get back to you within 24 hours. When they do get back to you, it is via email. We had a hard time setting our account up and getting our bank account connected. So, they ended up canceling our membership. After back and forth for months to get it reinstated while our payroll runs hung in limbo, we never got it working and now after paying them for several months and having all our staff download the app and use it for clocking in and out, we now cannot process payroll and have to change companies and start all over. I'm switching to Deed. They have great reviews. I would go there. Do not give this overseas company your business.
2 people found this review helpful.

Additional info

Shared data

Xero
Gusto
Invoicesshared from Gusto to Xero
Accountsshared from Xero to Gusto
Tracking Categoriesshared from Xero to Gusto
Manual Journalsshared from Gusto to Xero

Functions

Payroll HRAccountant tools

Industries

Professional servicesAccounting

App details

By Gusto
Added in 2014

90 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.