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Stripe

By Xero
2.45 out of 5 stars
Stripe makes it easy to accept payments from debit cards, credit cards, Apple Pay, and Google Pay for online invoices sent from Xero—so you can get paid faster.

Overview

Accept direct debit, credit card, Apple Pay, and Google Pay payments online and get paid up to twice as fast when using Stripe in Xero. You can also set recurring payments for repeat customers with auto pay* to turn always-late into on-time payers.

Whenever you receive payments via Stripe, whether via a Xero invoice or an eCommerce store, you'll automatically see the transaction data flow into Xero and can reconcile each payment with one click.

*Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

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Stripe + Xero

Do business around the world: Accept domestic and international card payments from your customers globally for a low fee. Pay 1.4% + 20p (all European cards) per successful card transactions on European cards, or 2.9% + 20p per successful card transactions on non-European cards.* Read more about Stripe pricing here.

Consistent cash flow: Set your payout schedule through the Stripe dashboard and view all of the payments to your bank account. Standard payout times for the United Kingdom are 7-business days. Payout time for the first payment may take 7-10 business days.**

24/7 support: Get help when you need it most. Easy access to step-by-step instructions on how to use Stripe and Xero, and 24/7 support from our customer team. If you have questions about fees and payout times, click here to contact Stripe’s support team.

No chasing payments: Save time and effort when you set up Stripe auto pay and start collecting recurring card payments for repeat billing customers. Auto pay is available on a repeating invoice template that is approved for sending.***

Easy reconciliation: Xero will automatically match payments as they come through your Stripe bank feed, making it easier to reconcile payments with one click. Say goodbye to tracking down payments and fees included in a daily, weekly, or monthly Stripe payout.

Secure and compliant: Protect your customer's information and block fraudulent transactions when you accept online card payments through Stripe. Stripe is a PCI DSS Level 1 certified provider and supports PSD2 regulations in Europe including Strong Customer Authentication (SCA).

**Stripe fees listed above are subject to change. *

**Payout times for your first payment may take between 7 to 10 business days due to financial regulations. For more information about Stripe's payout times, click here. In addition, payout times for businesses in higher-risk industries may take longer.

***Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Reviews & ratings

2.5 out of 5 stars
163 Reviews
5 star(22%)
4 star(8%)
3 star(14%)
2 star(5%)
1 star(51%)
JT
Justine Thomas
Posted
5 out of 5 stars

Brilliant Integration

Works really well with both my Xero accounts for several years. Very surprised at all the negative reviews.

Response from Stripe

Thanks for the 5-stars review, Justine!
AM
Anne marie Grainger
Posted
1 out of 5 stars

DO NOT USE

Worked with Stripe for two Years. Then Last week My business recieved an email stating that I had 10 days to find another provider as My business type was breach of their terms and conditions. My Firm are Process Servers and Private Investigators. Or Website has a Mention of Debt Collection services on it. We don't provide that service, we work for Debt Collectors in Serving Legal documents on their behalf. They disturbed us as a "RISK". Well, We are a Veteran Owned Company, we Employ Military Veterans, We are Licenced and Insured to Provide the services we Provide. When Stripe decided to Start business in the world Myself and My stafff were making sure that "YOU STRIPE OWNERS" were safe in your beds to provide the service you do. The only RISK is taking on a Third party to provide financial services then to be let down because they dont understand the industry they provide or dont provide the services to. So We have no Credit card Provider......Good riddance. My Bank will now Provide it, In Australia.

Response from Stripe

Hi Anne! We'd like to review your account again to see if we can resolve the issue. Please feel free to send us an email at heretohelp@stripe.com, with your details, and we'll be happy to investigate.
SA
Souraya Anboussi
Posted
1 out of 5 stars

TERRIBLE

I have been waiting for a refund for the past 3 months, because apparently my Business isnt eligible for an account with them. Been trying to contact with them for 3 months, never get an answer why my account isnt eligible, and then when i ask for refund, they say yes they will, and im still waiting. This is a joke, terrible support, and only method of communication is by email, which 75% of the time they dont answer

Response from Stripe

Hi there — we're terribly sorry to hear about your experience and would be more than happy to review this for you. Could you email us at heretohelp@stripe.com with the subject line as "Xero review" and we can investigate this further?
Additional info

App details

By Xero
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthrough

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