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Stripe

By Xero
2.95 out of 5 stars
Stripe makes it easy to accept payments from debit cards, credit cards, Apple Pay, and Google Pay for online invoices sent from Xero—so you can get paid faster.
Rated
3.0
out of 5
Reviewed by
276
Xero users
Listed for
9 years
February 2015
Key functions
Payments

Overview

Give customers more ways to pay by accepting direct debit, credit card, Apple Pay, and Google Pay payments online and get paid up to twice as fast when using Stripe in Xero. You can also set recurring payments for repeat customers with auto pay* to turn always-late into on-time payers.

Whenever you receive payments via Stripe, whether via a Xero invoice or an eCommerce store, you'll automatically see the transaction data flow into Xero and can reconcile each payment with one click.

*Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Stripe
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Stripe + Xero

Do business around the world Make paying invoices easy by accepting multiple methods of online payments, domestic and international card payments, and Apple Pay and Google Pay payments from your customers globally.

Consistent cash flow Set your payout schedule through the Stripe dashboard and view all of the payments to your bank account. Standard payout times between 2-3 business days. Payout time for the first payment may take 7-10 business days.Check out the exact payout times for your desired country here.

24/7 support Get help when you need it most. Easy access to step-by-step instructions on how to use Stripe and Xero, and 24/7 support from our customer team. If you have questions about fees and payout times, click here to contact Stripe’s support team.

No chasing payments Save time and effort when you set up Stripe auto pay and start collecting recurring card payments for repeat billing customers. Auto pay is available on a repeating invoice template that is approved for sending.***

Easy reconciliation Xero will automatically match payments as they come through your Stripe bank feed, making it easier to reconcile payments with one click. Say goodbye to tracking down payments and fees included in a daily, weekly, or monthly Stripe payout.

Secure and compliant Protect your customer's information and block fraudulent transactions when you accept online card payments through Stripe. Stripe is a PCI DSS Level 1 certified provider and supports PSD2 regulations in Europe including Strong Customer Authentication (SCA).

Faster check out with Link Link auto-fills your customers’ saved information in a few simple steps and enables them to check out in just 6 seconds. Stripe’s global checkout study showed that Link increases conversion rates by over 7% for logged-in Link customers. You’ll also tap into a network that’s adding millions of new customers every month. Link is built into the hundreds of thousands of sites that already use Stripe. Your customers’ data is encrypted to keep it secure and, as a certified PCI Service Provider Level 1, Link meets the highest level of certification available in the payments industry.

No setup fees or monthly fees you only pay for the service when it’s used. Accept domestic and international card payments, and Apple Pay and Google Pay payments from your customers globally for a low fee. Pay 1.5% + 20p for standard UK cards, or 2.5% + 20p for EU cards. *Please note, you can pass your Stripe fees on to your customers by including the fee in the final charge amount. Be aware that charging processing fees may be prohibited by law in some jurisdictions, so always act in accordance with the applicable regulations. Read more about Stripe pricing here

*Stripe fees listed above are subject to change.

**Payout times for your first payment may take between 7 to 10 business days. This delay allows Stripe to mitigate some of the risks inherent in providing credit services. Subsequent payouts will be deposited in 2 to 3 business days on a rolling schedule. You can adjust your payout schedule in the Stripe dashboard. For more information about Stripe's payout times, click here. In addition, payout times for businesses in higher-risk industries may take longer.

***Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Reviews & ratings

3.0 out of 5 stars
276 Reviews

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Most recent reviews

IC
Iain Clarke
Posted 5 Mar 2024
1 out of 5 stars

Poor integration and a nightmare to reconcile

This app has proven to be a nightmare for us. We're having to unpick the mess that was created by Stripe due to its poor integration and payments only showing Stripe and a random number and not the customer's name. Multiple payments on the same day make it even more difficult to track payments to the point we've not deleted the payment link from our job software and are actively looking for an alternative provider. Perhaps good if you're very tech-savvy but for the majority of small traders, this is a clunky integration and not at all intuitive.
One person found this review helpful.

Response from Stripe

Hi Iain—we’re sorry to hear this has been your experience with Stripe so far. Please write to us at heretohelp@stripe.com with ‘Trustpilot’ in the subject line. We’ll be more than happy to look into this for you and see how we can help.
CW
Carla Weir
Posted 26 Feb 2024
1 out of 5 stars
Very hard for small businesses to survive while they hold your money for up to 14 days and sting you with insane fees. Not a good set up for small business at all. Very poor and resulted in major financial struggles while I waited for my deposits
3 people found this review helpful.

Response from Stripe

Hi Carla—if this was your first payout, this generally takes 7-14 business days to arrive in your bank account. From that first payout forward, you'll receive payouts on a more regular schedule: https://stripe.com/docs/payouts. We definitely understand that it's painful to wait this long for funds to become available for a payout, and we're always working on ways to provide the best service possible. If this wasn't your first payout or you'd like any further information about your payout schedule or a specific payout, you can email us any time at heretohelp@stripe.com.
DM
Devon McPherson
Posted 23 Feb 2024
1 out of 5 stars

Going back to QuickBooks

Stripe is a Silicon Valley darling and their UI/UX is incredible. However, their policies and fees are outrageous and highly subjective in their agenda. Will not be using Stripe to power our business going forward.

Response from Stripe

Hi Devon—we are very sorry for your experience with our services and appreciate the honest feedback. If you need further help, don't hesitate to contact us at heretohelp@stripe.com.

Additional info

Functions

Payments

Industries

Professional servicesRetail

App details

By Xero
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthrough

Follow

Twitter

Get started with Stripe

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.