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Stripe

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Reviews by verified Xero users.
2.5 out of 5 stars
374 Reviews

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BL
Brett Learoyd
Posted
1 out of 5 stars

Find alternative

They Hold "Your" Money way to long and charge exorbitant fees. Pity you cant give them a 0 star rating
LF
Lewis Fraser
Posted
1 out of 5 stars

So much regret

They could have at least bought me dinner first.
RW
Rhys Williams
Posted
1 out of 5 stars

Horrific

Holds your money 7-14 business days for "security purposes". Honestly I think Ill move my accounting from xero as well for harassing me with this organisation.
3 people found this review helpful.
EM
Eva Mosler-Teichmann
Posted
1 out of 5 stars

A Shame Xero Promotes this Company

The hook promoted by Xero was that clients' invoices get paid faster as it gives them credit card options. I very much regret that I set Stripe payments up in my invoicing system. The fees are extraordinarily high and Stripe holds the funds for up to a week. Also, Stripe got many of my details wrong, including my ABN, even through I am sure I filled out the form correctly. Now, I am concerned to change it, as Stripe advises that changing the account details might lead to further delays with payouts. It is such a nuisance, I feel trapped. A terrible company, I rate Xero very highly, that's why I trusted them and thought they would only team up with a very good finance company. A shame! Luckily, most of my clients pay via direct transfer and the amounts are on average bigger, but it would be even more of a nightmare if a business had lots of smaller transactions.
5 people found this review helpful.
BA
Bradley Austin
Posted
1 out of 5 stars
holds your money for to long. take to much of a fee. as a small business holding half my revenue for 6 days is far from ideal. plus it makes reconcilling transaction a nightmare
6 people found this review helpful.
JB
Jarryd Bowater
Posted
1 out of 5 stars

Horrible company

Stupid idea having to log into a seperate website to collect your money from Xero. An acquaintance has lost 20k through Stripe, and judging by their reviews they have stolen a lot more from others. Fortunately I take fewer, larger transactions so I recommend my customers to transfer instead.
2 people found this review helpful.
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