Overview
🏆 2025 Winner Xero Global Small Business App of the Year
🏆 2025 Winner Xero AU Small Business App of the Year
Close the gap between invoice and payment.
Paidnice is award-winning accounts receivable automation built for Xero. It applies your payment terms automatically - sending reminders, issuing statements, charging late fees & interest, escalating overdue accounts, and offering payment plans - so you stop following up manually and start running a consistent, best-practice collections process.
Live in 15 minutes. No migration. Real human support.
Customers cut their average wait for payment in half. 8/10 invoices get paid on time. The cash you're owed lands in the bank when you expect it, not weeks late.
Built for credit controllers, finance leaders, and business owners who are tired of being the one to send the awkward email. Paidnice replaces that conversation with consistent, professional, automated workflows that turns collections into a positive customer experience.
Make collections feel like customer service, not pressure:
- 📩 Email & SMS reminders, sent from your own domain, routed to the right person
- 📅 Automated late fees, interest charges & prompt payment discounts
- 📊 Auto-scheduled customer statements (email or print&mail)
- 💰 Payment plans with automated instalment tracking & customer self-serve
- 🔔 Escalation workflows: phone calls, credit holds, legal letters
- 🌍 Branded customer portal for invoices, statements & online payments
- 💳 Stripe, Pinch & CloudDepot integration with auto-reconciliation to Xero
- 🇬🇧 UK Bank of England-indexed interest rates (compliant, automatic)
- 👥 Customer groups for granular control - pick exactly who gets what
- 🛡️ Safe Mode to test every policy before anything goes live
- 📈 Real-time AR dashboards - DSO, aging, collection effectiveness
- ∞ Unlimited users, unlimited templates, no long-term contracts
Firm on the money. Fair to the customer.
Reminders alone don't change behaviour. Paidnice intelligently enforces your payment terms - late fees, interest, prompt-payment discounts, escalation to a phone call or legal letter. All configurable, all automatic, all on top of your existing Xero data.
And every action is routed by customer group. VIPs get a gentle nudge. Repeat late payers get the full schedule. Strategic accounts get whitelisted entirely. Your terms, applied your way, automatically.
Sign in with your Xero account, choose your policies, test in Safe Mode, switch it live. Or book a free 30-minute onboarding call and we'll set it up with you.
We're a small, bootstrapped team. The people who built Paidnice are the people who answer your questions, fluent in AR, experienced in Xero & in your time zone.
"It's the best service I've had from anyone in years. They set us up for success from the start, and have been there each step of the way." Anna H. Xero App Store
🔓 Paidnice's mission: help businesses unlock the cash they're owed.
Paidnice + Xero
Paidnice integrates natively with Xero to enforce your payment terms, automatically.
Connect your Xero org once and Paidnice syncs invoices, contacts, and payments in real time. Every invoice is evaluated against your policies. Reminders, fees, statements, and escalations fire automatically, and write back to Xero where it matters.
📅 Automated late fees, interest & prompt payment discounts. Apply flat fees, percentage fees, compounding interest, or grace periods. Partial payments only have interest applied to the outstanding amount. Discounts auto-add and auto-remove when the period expires.
📈 Finance charges on aged debt. Run weekly or monthly to apply an interest charge to a customer's account. UK customers can index the rate to the Bank of England base rate automatically — meeting the legal cap with zero admin.
📩 Email & SMS reminders from your own domain. Customisable templates, custom sender profiles, attachments (T&Cs, terms of trade), and open/read receipts. Customers see your brand, not ours.
📊 Scheduled customer statements. Send weekly or monthly statements automatically. Route them via email or post, using a print-and-mail provider or office printer — useful for customers who don't email.
💰 Payment plans with automated instalment tracking. Split any Xero invoice into instalments with optional setup fees, written onto the invoice and the customer PDF. Customers can self-serve their plan from the portal. Reminders fire for every instalment.
🔔 Automatic escalation workflows. Escalate overdue accounts to phone calls, credit holds, or legal letters at the thresholds you define. Manual tasks are assigned to your team. Automated steps just run.
👥 Customer groups for granular control. Apply different rules to different segments. VIPs get reminders only. Slow payers get the full ladder. Strategic accounts get whitelisted entirely. No customer gets the wrong message.
💳 Stripe, Pinch & CloudDepot payments. Accept credit card, ACH, BACS, or direct debit. Batch invoice payments. Auto-reconciliation back to Xero invoices.
🌍 Customer Invoice & Statement Portal. A self-service hub branded to you. Customers see their invoices, statements, and payment plans, and pay 24/7.
📈 Real-time AR dashboards. Track DSO, aged debt, collection effectiveness, and the cash impact Paidnice is having on your business.
🛡️ Safe Mode. Test every policy in draft before sending a single message to a customer. When you're ready, switch it off and rules go live.
🔄 Webhooks & Zapier. Connect Paidnice events to thousands of apps — CRMs, Slack, Teams, your own tools.
Built on Xero. Works where you already do.
No migration. No data project. No spreadsheet exports. Paidnice extends Xero — it doesn't replace it. Pricing scales with your usage. Cancel anytime.
Getting started
Live on Xero in 15 minutes — or we'll do it with you.
1. Sign up free with your Xero account. OAuth connection takes 30 seconds. No credit card required. Your invoices, contacts, and payment data sync immediately.
2. Choose your policies. Pick from proven defaults or customise from scratch — late fees, interest schedules, reminder templates, statement timings, payment plans, escalations. Apply them to all customers, or only specific groups.
3. Test in Safe Mode. Run a real Xero invoice through Paidnice and see exactly what your customers would receive — without anything actually going out. Tweak the timings, language, and fees until they're right for your business.
4. Switch off Safe Mode and you're live. Paidnice runs in the background, applying your rules to every Xero invoice automatically. You'll see the impact in your dashboard within days.
Need a hand? Book a free 30-minute setup call. Our team has onboarded thousands of businesses on Xero. We'll help you map your collections process to Paidnice policies, configure the right late-fee structure for your industry, and answer anything as you go. No upsell. No setup fees.
Same-day support, in your time zone. Once you're live, our small expert team is here for you. Most questions get a same-day answer, often within hours. We're based across NZ, AU, and the Netherlands — chances are someone's online when you need us.
Resources to help you get more out of Paidnice:
- Help Centre: help.paidnice.com
- Video tutorials: YouTube → "Paidnice"
- Free 30-minute onboarding
- Live chat inside the app
Take the friction out of getting paid.
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