vWork is a global leader in last-mile delivery job scheduling and dispatch. It operates in 10 countries around the world processing 400K+ jobs per day from 6K+ users. Some of the key benefits of using vWork includes:

Accurate and timely last-mile deliveries: vWork’s job scheduling and dispatch tools enable businesses to allocate the right job to the right person at the right time. Dispatchers can plan routes efficiently, reduce idle time, and respond quickly to changes in demand. This minimizes delivery delays and boosts customer satisfaction.

Real-time invoicing integration with Xero: vWork integrates with Xero, enabling completed jobs to automatically trigger invoices. This reduces manual data entry, cuts billing errors, and helps businesses get paid faster while improving financial accuracy and efficiency.

Time-stamped, auditable proof-of-delivery: Every completed job includes a detailed record with time stamps, signatures, photos, and notes, stored securely within the system. This proof-of-delivery protects against disputes, ensures compliance, and strengthens accountability across the workforce.

Customizable templates for workflow alignment: vWork offers flexible job templates that can be tailored to suit different industries and processes. This means companies can replicate their current workflows within the platform, reducing training time and enabling faster adoption without disrupting operations.

Three-way SMS communication: vWork includes integrated messaging tools that allow seamless communication between dispatchers, drivers, and customers. This reduces missed jobs, improves coordination, and allows customers to receive real-time updates, improving their overall experience and trust.

Real-time visibility of field operations: With live tracking dashboards, vWork provides real-time insight into every job and vehicle. Dispatchers can monitor progress, address issues as they arise, and keep customers informed. This visibility enhances operational control and reduces uncertainty for both staff and clients.

Dedicated onboarding and account management: Each customer receives hands-on support from vWork’s onboarding and account management team. They help configure the system, train staff, and fine-tune workflows. Ongoing support ensures the platform continues to deliver value as the business evolves.