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Stripe

By Xero
3.22 out of 5 stars
Stripe makes it easy to accept payments from debit cards, credit cards, Apple Pay, and Google Pay for online invoices sent from Xero—so you can get paid faster.

Overview

Accept direct debit, credit card, Apple Pay, and Google Pay payments online and get paid up to twice as fast when using Stripe in Xero. You can also set recurring payments for repeat customers with auto pay* to turn always-late into on-time payers.

Whenever you receive payments via Stripe, whether via a Xero invoice or an eCommerce store, you'll automatically see the transaction data flow into Xero and can reconcile each payment with one click.

*Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

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Stripe + Xero

Do business around the world: Accept domestic and international card payments from your customers globally for a low fee. Pay 2.9% + $0.30 NZD per successful card charge on domestic and international transactions.* Read more about Stripe pricing here.

Consistent cash flow: Set your payout schedule through the Stripe dashboard and view all of the payments to your bank account. Standard payout times for New Zealand are 4-business days. Payout time for the first payment may take 7-10 business days.**

24/7 support: Get help when you need it most. Easy access to step-by-step instructions on how to use Stripe and Xero, and 24/7 support from our customer team. If you have questions about fees and payout times, click here to contact Stripe’s support team.

No chasing payments: Save time and effort when you set up Stripe auto pay and start collecting recurring card payments for repeat billing customers. Auto pay is available on a repeating invoice template that is approved for sending.***

Easy reconciliation: Xero will automatically match payments as they come through your Stripe bank feed, making it easier to reconcile payments with one click. Say goodbye to tracking down payments and fees included in a daily, weekly, or monthly Stripe payout.

Secure and compliant: Protect your customer's information and block fraudulent transactions when you accept online card payments through Stripe. Stripe is a PCI DSS Level 1 certified provider and supports PSD2 regulations in Europe including Strong Customer Authentication (SCA).

*Stripe fees listed above are subject to change.

**Payout times for your first payment may take between 7 to 10 business days due to financial regulations. For more information about Stripe's payout times, click here. In addition, payout times for businesses in higher-risk industries may take longer.

***Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Reviews & ratings

3.2 out of 5 stars
236 Reviews
5 star(45%)
4 star(6%)
3 star(9%)
2 star(4%)
1 star(35%)
SG
Sam Gohari
Posted
1 out of 5 stars

Scam! Stay Away from Stripe!

I added the stripe to Xero to give an extra option for our clients to pay by card for ease. I was under the assumption that the client would pay the fee if they picked this option. I can see many believed the same, so obviously, that is not clear enough. I lost almost the whole profit left from a job after losing $1,100 for just the fee to Stripe. It was our hardworking money that was taken and that is not Fair at all. I opened a case with AAAC and Fair trading Australia against Stripe. PEOPLE STAY AWAY FROM STRIPE OR LOSE YOUR HARD WORKING MONEY IN A FLASH!!!

Response from Stripe

Hi Sam—we do make this clear on our pricing page: https://stripe.com/pricing#faqs and are transparent when it comes to fees. The transaction fee is split between Stripe, banks and card networks. For more, please see here: https://support.stripe.com/questions/understanding-fees-for-refunded-payments. That being said, we do have documentation available to help Stripe users pass that fee onto the customer during the final charge: https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers.
MH
Mauricio Hernandez
Posted
1 out of 5 stars

Excessive payment fee+ 10 day payout

I'm going to look for another app

Response from Stripe

Hey Mauricio—we're very sorry to hear about the less than positive experience here, and we'd be happy to look into this further. Feel free to email us at heretohelp@stripe.com, and we'll follow up as soon as we can.
PN
patrick newdick
Posted
1 out of 5 stars

Excessive payment fee+ 10 day payout

I did not read the fine print and got stung with $400 fee for a credit card payment also they take 10 days to payout this yet to see any payment come through. Also could not get through to stripe to reverse this payment. DO NOT USE THIS APP Much better alternatives
2 people found this review helpful.

Response from Stripe

Hey Patrick—we're very sorry to hear about the less than positive experience here, and we'd be happy to look into this further. Feel free to email us at heretohelp@stripe.com, and we'll follow up as soon as we can.

Additional info

App details

By Xero
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthrough

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