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GoCardless

By GoCardless
3.62 out of 5 stars
End late payments. Automatically debit your customer’s bank account whenever your Xero invoices are due. Lower-cost alternative to card payments.
Rated
3.6
out of 5
Reviewed by
172
Xero users
Listed for
10 years
February 2015
Key functions
Payments

Overview

Collecting regular payments like invoices and subscriptions can be painful - but it doesn’t need to be. GoCardless is made for recurring payments and puts you in control of when you get paid. Join over 60,000 businesses worldwide and say goodbye to chasing late payments, hidden costs and manual admin.

GoCardless
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GoCardless + Xero

Get paid faster with GoCardless for Xero

  • End late payments Take control when you get paid and cut out the stress of chasing unpaid bills.

  • Predictable cash flow Payments are collected automatically as soon as your invoices are due.

  • Less bookkeeping Payments are automatically reconciled against your Xero invoices, saving you hours on admin.

  • Transparent fees Low, pay-per-transaction fee. Avoid the markups and hidden fees of card networks. Low cost cap on domestic payment fees.

  • International payments Collect payments in international currency, receive payout in your home currency with no mark-up on foreign exchange. See the pricing page for details.

Who is it for?

GoCardless is made for businesses that bill their customers on a recurring basis. It’s ideal for collecting payment for both intermittent and repeating invoices as well as subscriptions, retainers and instalments.

How does GoCardless work?

GoCardless is a bank-to-bank payment method. It uses Direct Debit, ACH and PAD to automatically collect payments directly from your customer’s bank account.

Your customers only need to enter their payments details once, and that’s it. You’re authorised to collect all future payments without further action from your customer.

The amount you charge and when you charge can be fixed or flexible. In fact, it’s linked to the amount and due date on the Xero invoice you’ve sent your customer. Payments happen frictionlessly in the background.

How does it work with Xero?

Simple setup You can create an account from this page or directly within Xero. Once connected to Xero, it’s simple and secure to set your customers up to pay via GoCardless. Then, just send out your invoices and GoCardless can automatically collect payment when they are due.

One-click reconciliation Once invoice payment has been collected via GoCardless, the invoice is marked as ‘paid’ and an expense transaction is added for the GoCardless fee. Reconciling your payment can then be done with a single click!

Reviews & ratings

3.6 out of 5 stars
172 Reviews

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Most recent reviews

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Paul McLaren
Posted 6 Mar 2025
1 out of 5 stars

Poor overall

I signed up to this app as I thought it would be good as it's on Xero, however I was very wrong. I signed up for DD as I thought it would speed up the payment process. However after finally getting clients to use this system, I found out that payments can take up to 2 weeks to be paid from the invoice date. In my case it is 13 days. They take into account weekends as 2 days processing time, etc etc. The customer service is also really poor, so don't expect fast response times when trying to resolve the delayed payments. Overall I would recommend going elsewhere.
VM
Vince McKnight
Posted 5 Mar 2025
5 out of 5 stars

Just what I needed

This is a very easy to use application that integrates nicely with Xero at a very low cost. I highly recommend this app for someone wanting to automate the revenue cycle.
JC
Jason Chandler
Posted 3 Dec 2024
1 out of 5 stars

Waste of time

Customers sign up a 'pay' but it doesn't seem transact until invoice due date. By which time people may have gone over their limits. Annoying for both vendor and customer.

Additional info

Shared data

Xero
GoCardless
Paymentsshared from Xero to GoCardless and from GoCardless to Xero
Payment Servicesshared from Xero to GoCardless and from GoCardless to Xero
Contactsshared from Xero to GoCardless and from GoCardless to Xero
Branding Themesshared from Xero to GoCardless and from GoCardless to Xero
Bank Transactionsshared from GoCardless to Xero
Accountsshared from Xero to GoCardless and from GoCardless to Xero
Invoicesshared from Xero to GoCardless
Bank Transfersshared from GoCardless to Xero

Functions

Payments

Industries

Professional servicesRetail

App details

By GoCardless
Added in 2015

Countries

Australia, Canada, Ireland, New Zealand, United Kingdom, United States

Languages

English, French

Support

Setup walkthroughContact supporthelp@gocardless.com

Follow

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Get started with GoCardless

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.