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Timely

By Timely
4.67 out of 5 stars
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.
Rated
4.7
out of 5
Reviewed by
22
Xero users
Listed for
11 years
July 2014
Key functions
Time tracking

Overview

Timely: booking and payments software for hair and beauty professionals

From first booking to final payment, Timely helps you focus on your passion, not admin. Whether you run a salon, barbershop, spa, or work solo, Timely gives you the tools to manage bookings, payments, and keep clients coming back.

Appointment management made easy

Start with our beautiful, customisable calendar. Simple, intuitive, and powerful, it helps you manage appointments from anywhere. Clients can book online anytime while you stay in control. Colour-coded slots, smart rebooking prompts, and automated reminders reduce no-shows effortlessly. But the calendar is just the beginning. Timely includes tools for marketing, client communication, point of sale, and reporting. Every feature is designed to save time and grow your business.

Your brand, your experience

Timely is fully customisable to your brand. Match booking pages to your logo and colours, personalise messages and receipts, set deposit rules, manage memberships, and reward loyalty with promotions or points. Every detail reflects your standard of care.

Get paid the easy way

Manage payments and deposits in one system. Accept cards online or in person, set prepayments or cancellation fees, and enjoy fast payouts with transparent pricing. No more manual cash-ups. Timely keeps everything accurate and secure.

Insights for smarter decisions

Track revenue, rebookings, staff performance, and product sales at a glance. Real-time insights show your busiest days, loyal clients, and top services so you can grow with confidence.

Automation that saves hours

Automated reminders, confirmations, and thank-yous keep clients engaged. Smart rebooking prompts and marketing tools help reduce admin and no-shows, giving you more time for clients.

Built to grow with you

From solo operators to multi-location businesses, Timely scales with you. Add team members, manage rooms and equipment, and oversee locations from one place. Flexible plans make it easy to adapt as you grow.

Support you can count on

Our friendly support team is here to help, backed by a library of guides, videos, and expert education to boost your skills and confidence.

Join over 55,000 hair and beauty professionals worldwide who use Timely to run their businesses with confidence. Spend less time on admin, more time doing what you love and keep clients coming back.

Timely + Xero

Xero & Timely offer everything you need to run your business.
Seamless invoice integration:
Manage your business, appointments, stock, clients and sales in Timely, and we’ll take care of automatically syncing your invoices to Xero so you can keep your accounts in check.
Track payments and banking:
Take payments and apply them to your sales in Timely. Payments will sync to the invoice in Xero, ready to be reconciled against your bank account.
Sales account mapping:
Map your sales, payment types and liabilities in Timely to your sales accounts in Xero, to keep your accountant happy and your books in line.

Pricing plans

*All prices are exclusive of tax

Build

For hair and beauty professionals who want more control and less admin.
USD 26.00 /per staff/month (billed monthly)
  • 100 SMS per month included
  • No new client fees
  • Social media booking and mini website
  • Add your team and manage their day
  • Send automated client reminders with SMS and email
  • Seamless in-person and online payments with simple fees
  • Manage stock levels

Elevate

For hair and beauty professionals who put brand first and reduce admin.
USD 39.00 /per staff/month (billed monthly)
  • Everything in build plus
  • 150 SMS per staff, per month included
  • No new client fees
  • Send digital consultation forms
  • Store client photos and documents
  • Waitlist to manage appointment requests and cancellations
  • Targeted SMS campaigns and automated follow-up messages
  • Set pricing tiers based on staff skills and seniority

Innovate

For hair and beauty professionals to transform the client experience.
USD 47.00 /per staff/month (billed monthly)
  • Everything in Elevate plus
  • 250 SMS per staff, per month included
  • No new client fees
  • Direct phone support
  • Reduce admin with automatic consultation forms
  • Encourage rebooking with automated reminders
  • Create and track staff sales targets and performance
  • VIP services for special clients
  • Send customers to a personalised booking confirmation page

Reviews & ratings

4.7 out of 5 stars
22 Reviews

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Most recent reviews

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Amanda DeZilva
Posted 1 Apr 2020
4 out of 5 stars
I have been using Timely for 5 years now and the Timely and Xero integration was initially frustrating because of the duplication of PayPal entries into Xero. The team at Timely we fantastic in helping me get organised and showed me how to choose which payment method was required to create the necessary transaction flows. It is a shame that since then Timely has changed the features available in each of the packages and I am no longer able to receive payments without upgrading. This is the only reason why I have given 4 stars and not 5. On the whole Timely is effective as booking software.
ST
Samantha Thurlby-Brooks
Posted 11 Feb 2020
4 out of 5 stars
I've been using Xero and Timely together for a few years. Generally it works really well but my only issue over the past year is that when a client pays through paypal their invoice doesn't get sent to Xero. It's caused me a bit of a headache but I got around it by creating a new sale with the correct invoice number in Xero.
2 people found this review helpful.
SH
sasha hvidsten
Posted 10 Feb 2020
4 out of 5 stars
Does not recognise items easily and so can spend lots of time searching for the right item to reconcile - made worse for me I think as my costs are largely the same and not easy to tell apart - but when you do a small amount at a time and reconcile as you go along it works very well - still worth having and glad I have integrated with timely

Additional info

Functions

Time tracking

Industries

Professional servicesHealth

App details

By Timely
Added in 2014

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supporthelp@gettimely.com

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Get started with Timely

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.