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ShiftCare

By ShiftCare
4.83 out of 5 stars
Your all-in-one NDIS Software, ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.
Rated
4.8
out of 5
Reviewed by
46
Xero users
Listed for
1 year
May 2023
Key functions
Time tracking
CRM

ShiftCare can help your business

Overview

ShiftCare is a user-friendly care management software platform designed to streamline processes and enhance productivity, enabling care providers to focus on what truly matters; delivering highly personalised client care, while growing their business.

With ShiftCare's cutting-edge technology, planning and organising teams, shifts, and rosters becomes simple and intuitive. The software offers features like recurring shift bookings, clock-in functionality, and GPS location verification, ensuring seamless coordination. Collaboration is fostered through instant access to comprehensive client profiles, care plans, progress notes, and more, enabling efficient communication and information sharing among staff.

ShiftCare's job board allows support teams to post available positions, enabling staff to view real-time openings and apply for shifts immediately. Custom criteria can be set up to match the right staff with the appropriate opportunities. Additionally, shifts can be assigned on a first-come-first-serve basis or require approval, optimising efficiency and fairness.

From comprehending clients' unique needs to tracking their progress, ShiftCare's care management features simplify support management, enhance accountability, and reduce stress. Client profiles encompass care plans, goals, optional family access, progress notes with customisable templates, and a centralised document management system, ensuring compliance and facilitating seamless updates with automated reminders.

Bookkeeping becomes effortless with ShiftCare's integrated invoicing, billing, timesheets, and expense management. The software allows for automatic invoice generation and bulk uploads, significantly reducing administrative time by up to 90%.

ShiftCare remains at the forefront of innovation, continually introducing new features to enhance user experience. Recent releases, such as private notes, job board, and customisable note headings, demonstrate our commitment to addressing industry pain points. With an outstanding customer satisfaction score of 96%, ShiftCare's product-led growth strategy establishes its position as a leading solution in the care management space.

ShiftCare
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ShiftCare + Xero

Sync pay items and staff timesheets with Xero payroll.

Reviews & ratings

4.8 out of 5 stars
46 Reviews

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Most recent reviews

AJ
Accounts JPlus Care Australia
Posted 24 Sep 2024
5 out of 5 stars

Seamless Integration between ShiftCare and Xero: A Game-Changer for Care Providers

've been using both ShiftCare and Xero for my care provider business, and I'm absolutely thrilled with how seamlessly they integrate. The integration has significantly streamlined my financial management and saved me countless hours. One of the most valuable aspects of the integration is the ease of syncing fortnightly timesheets from ShiftCare to Xero. This automated process eliminates the need for manual data entry, ensuring accuracy and efficiency. It's a huge time-saver, allowing me to focus on providing quality care to my clients. Additionally, importing invoices from ShiftCare to Xero is a breeze. The integration automatically populates the necessary fields, making the process quick and hassle-free. This has simplified my bookkeeping and improved the accuracy of my financial records. I would like to suggest a potential enhancement to ShiftCare: the ability to automatically divide shifts into different hourly pay rates based on designated pay groups. This feature would further streamline payroll processing and ensure accurate wage calculations, especially for care providers with complex pay structures. If you're a care provider using ShiftCare and Xero, I highly recommend exploring the integration options. It's a game-changer that can save you time, reduce errors, and improve your overall financial management.
CR
Christian Ross
Posted 23 Sep 2024
5 out of 5 stars

Highly Reccomend

My company IIMPACT has found great value using shiftcare to help orchestrate our employees and clients, I highly recommend anyone within the disability community to use this great tool.

Response from ShiftCare

Hi Christian, thank you for your review! We're glad to hear our software has helped you manage your business more efficiently
TH
Toby Hartnoll-White
Posted 10 Sep 2024
5 out of 5 stars

Very simple integration

ShiftCare links up smoothly with Xero, saving us loads of time invoicing

Response from ShiftCare

Thank you for your positive review Toby!

Additional info

Shared data

Xero
ShiftCare
Timesheetsshared from ShiftCare to Xero
PayItemsshared from Xero to ShiftCare

Functions

Time trackingCRM

Industries

Health

App details

By ShiftCare
Added in 2023

Countries

Australia, Canada, New Zealand, United States

Languages

English

Support

Setup walkthroughContact supportsupport@shiftcare.com

Contact

02 8311 4101

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Get started with ShiftCare

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.