We use ShiftCare with Xero by approving our staff timesheets in ShiftCare, which then sync easily into Xero for payroll. This integration works well for us because it removes a lot of manual work and makes payroll much easier to complete. It has improved our workflow by saving time, reducing double handling, and helping us keep more accurate records. It also gives us confidence that approved shifts are properly reflected in payroll. For our business, this means less time spent on admin and more time available to focus on client care, staff support, and business operations.

My client uses ShiftCare for rostering her employees to look after NDIS clients. I use it fortnightly to export timesheets into Xero for simpler and quicker payroll processing. As long as ShiftCare has been mapped to the correct Xero pay items and the employee email addresses match in both systems, the integration is smooth and saves many hours every pay day. A couple of years ago, I was providing bookkeeping services for multiple clients who used ShiftCare and initially this caused integration issues as the software was not configured for one user accessing multiple clients. I was provided with a workaround and it worked smoothly since then. This issue may have subsequently been fixed but I only have one client using ShiftCare now, so I am not sure.

group roster for NDIS. Seamless integration with XERO. 2 way reconciling.

The ShiftCare–Xero integration has made timesheets and client invoicing incredibly efficient and reliable. Approved timesheets transfer seamlessly into Xero, eliminating manual entry, reducing errors, and saving hours each week. Invoicing is faster, more accurate, and easy to reconcile, with a clear audit trail from service delivery to billing. The integration is intuitive, dependable, and feels purpose‑built for care providers.

This integration makes payroll and invoicing incredibly easy, accurate, and fast. The ability to map directly to Xero pay items and have updates flow through automatically for both part-time and casual staff saves us a huge amount of admin time. It has really streamlined our payroll and invoicing processes, reduced manual errors, and made the whole workflow far more efficient.

Shiftcare integrates very well with Xero. It saves mountains of time and is always right so we don't need to spend time verifying information is correct. Win Win.