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ShiftCare

By ShiftCare
4.81 out of 5 stars
Your all-in-one NDIS Software, ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.
Rated
4.8
out of 5
Reviewed by
26
Xero users
Listed for
9 months
May 2023
Key functions
Time tracking
CRM

Overview

ShiftCare is a user-friendly care management software platform designed to streamline processes and enhance productivity, enabling care providers to focus on what truly matters; delivering highly personalised client care, while growing their business.

With ShiftCare's cutting-edge technology, planning and organising teams, shifts, and rosters becomes simple and intuitive. The software offers features like recurring shift bookings, clock-in functionality, and GPS location verification, ensuring seamless coordination. Collaboration is fostered through instant access to comprehensive client profiles, care plans, progress notes, and more, enabling efficient communication and information sharing among staff.

ShiftCare's job board allows support teams to post available positions, enabling staff to view real-time openings and apply for shifts immediately. Custom criteria can be set up to match the right staff with the appropriate opportunities. Additionally, shifts can be assigned on a first-come-first-serve basis or require approval, optimising efficiency and fairness.

From comprehending clients' unique needs to tracking their progress, ShiftCare's care management features simplify support management, enhance accountability, and reduce stress. Client profiles encompass care plans, goals, optional family access, progress notes with customisable templates, and a centralised document management system, ensuring compliance and facilitating seamless updates with automated reminders.

Bookkeeping becomes effortless with ShiftCare's integrated invoicing, billing, timesheets, and expense management. The software allows for automatic invoice generation and bulk uploads, significantly reducing administrative time by up to 90%.

ShiftCare remains at the forefront of innovation, continually introducing new features to enhance user experience. Recent releases, such as private notes, job board, and customisable note headings, demonstrate our commitment to addressing industry pain points. With an outstanding customer satisfaction score of 96%, ShiftCare's product-led growth strategy establishes its position as a leading solution in the care management space.

ShiftCare
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ShiftCare + Xero

Sync pay items and staff timesheets with Xero payroll.

Reviews & ratings

4.8 out of 5 stars
26 Reviews

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Most recent reviews

MY
Ming Yan
Posted 28 Feb 2024
5 out of 5 stars
Easy to use, friendly support team. Highly recommended!
KD
Kerri Davie-Bohl
Posted 12 Feb 2024
5 out of 5 stars
ShiftCare is so easy to use. It has everything I need for my business
LD
Lucy Davies
Posted 16 Jan 2024
5 out of 5 stars

Smooth Operations

Shiftcare make the process of invoicing and payroll into Xero easy and user friendly. Any questions, they are more than happy to help

Additional info

Shared data

Xero
ShiftCare
Timesheetsshared from ShiftCare to Xero
PayItemsshared from Xero to ShiftCare

Functions

Time trackingCRM

Industries

Health

App details

By ShiftCare
Added in 2023

Countries

Australia, Canada, New Zealand, United States

Languages

English

Support

Setup walkthroughContact supportsupport@shiftcare.com

Contact

02 8311 4101

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Get started with ShiftCare

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.