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By ShiftCare
4.78 out of 5 stars
Your all-in-one NDIS Software, ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.


ShiftCare is a user-friendly care management software platform designed to streamline processes and enhance productivity, enabling care providers to focus on what truly matters; delivering highly personalised client care, while growing their business.

With ShiftCare's cutting-edge technology, planning and organising teams, shifts, and rosters becomes simple and intuitive. The software offers features like recurring shift bookings, clock-in functionality, and GPS location verification, ensuring seamless coordination. Collaboration is fostered through instant access to comprehensive client profiles, care plans, progress notes, and more, enabling efficient communication and information sharing among staff.

ShiftCare's job board allows support teams to post available positions, enabling staff to view real-time openings and apply for shifts immediately. Custom criteria can be set up to match the right staff with the appropriate opportunities. Additionally, shifts can be assigned on a first-come-first-serve basis or require approval, optimising efficiency and fairness.

From comprehending clients' unique needs to tracking their progress, ShiftCare's care management features simplify support management, enhance accountability, and reduce stress. Client profiles encompass care plans, goals, optional family access, progress notes with customisable templates, and a centralised document management system, ensuring compliance and facilitating seamless updates with automated reminders.

Bookkeeping becomes effortless with ShiftCare's integrated invoicing, billing, timesheets, and expense management. The software allows for automatic invoice generation and bulk uploads, significantly reducing administrative time by up to 90%.

ShiftCare remains at the forefront of innovation, continually introducing new features to enhance user experience. Recent releases, such as private notes, job board, and customisable note headings, demonstrate our commitment to addressing industry pain points. With an outstanding customer satisfaction score of 96%, ShiftCare's product-led growth strategy establishes its position as a leading solution in the care management space.

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ShiftCare + Xero

Sync pay items and staff timesheets with Xero payroll.

Reviews & ratings

4.8 out of 5 stars
18 Reviews
5 star(83%)
4 star(11%)
3 star(6%)
2 star(0%)
1 star(0%)

Most recent reviews

Sonya Kaye
Posted 20 Sep 2023
4 out of 5 stars


When I need assistance, it's easy to use the 'chat' feature. There are YouTube and to easily find the help I need. Whizzard Services
Kat Munson
Posted 18 Sep 2023
4 out of 5 stars

Great software

ShiftCare has been a great platform to use for our Disability & Mental Health organisation. Its easy to use and any issues that come up are managed well by the staff. Any features that are not yet on board are in the planning stages so I think the software will just keep getting better.
Posted 18 Sep 2023
5 out of 5 stars

- A Comprehensive Solution for Aged Care & NDIS Providers

I've been using ShiftCare for my aged care and NDIS service provider business for over a year now, and I can confidently say that it has transformed the way we manage our operations. This software has proven to be an invaluable tool for streamlining our processes, improving client care, and ensuring compliance with industry standards. **User-Friendly Interface (★★★★★)** One of the standout features of ShiftCare is its user-friendly interface. From the very beginning, the software was intuitive to navigate and easy to set up. This is crucial in our industry, where staff members may not have extensive technical backgrounds. The learning curve is minimal, allowing our team to quickly adapt to the platform. **Comprehensive Scheduling (★★★★★)** ShiftCare's scheduling module is a game-changer for us. It enables us to create and manage complex schedules with ease. We can assign shifts, track staff availability, and ensure that clients receive the care they need when they need it. The automated reminders and notifications have significantly reduced scheduling errors and improved our overall efficiency. **Client and Staff Management (★★★★★)** ShiftCare offers a robust client and staff management system that allows us to keep all relevant information in one place. This makes it easy to access client history, preferences, and care plans, ensuring that our staff can provide personalized care. Additionally, the ability to track staff certifications and qualifications helps us maintain compliance with NDIS and aged care regulations. **Billing and Reporting (★★★★★)** Billing has never been simpler thanks to ShiftCare. The software generates accurate invoices based on the services provided, reducing billing errors and improving cash flow. The reporting tools are equally impressive, providing valuable insights into our business performance, which we can use to make informed decisions and optimize our operations. **Mobile Accessibility (★★★★★)** The mobile app for ShiftCare is a real asset. Our caregivers can access their schedules, client information, and documentation from anywhere, which is especially crucial in our field. It ensures that they have the most up-to-date information at their fingertips, enhancing the quality of care we provide. **Customer Support (★★★★★)** ShiftCare's customer support team has been outstanding. They are responsive, knowledgeable, and always ready to assist with any questions or issues that arise. This level of support gives us confidence in the software and ensures that any challenges are quickly addressed. In conclusion, ShiftCare has been a game-changer for our aged care and NDIS service provider business. It has simplified our operations, improved client care, and increased our efficiency. With its user-friendly interface, comprehensive features, and excellent customer support, ShiftCare is an essential tool for any organization in the aged care and disability support sector. I highly recommend it to others in the industry.

Additional info

Shared data

Timesheetsshared from ShiftCare to Xero
PayItemsshared from Xero to ShiftCare

App details

By ShiftCare
Added in 2023


Australia, Canada, New Zealand, United States




Setup walkthroughContact


02 8311 4101


Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.