Overview
Do you invoice your customers to receive payments? Pinch aims to give you back the time and resources that your business spends invoicing and chasing payments. Spend more time doing important work and less time on accounts administration with Pinch.
No gimmicks necessary. Pinch achieves its goal by giving you all the tools the big businesses use in a package that is easy and intuitive to set up and manage.
With Pinch, your business is able to collect credit card payments, offer direct debit for repeat customers and set up payment plans for customers struggling to pay off their bills. It even gives your customers the option to set up a customer portal, allowing them to manage their own accounts, change details, set up direct debit themselves and download invoices.
Unlike competitors, our direct debit feature allows your customers to automatically pay on a repeat basis using not just bank transfer but credit cards too, and can even work for customers whose invoice amounts change regularly (hello auto-recurring time and materials billing!).
Pinch customers repeatedly tell us that one of their favourite features is our batch payments functionality, which allows you to send one email containing several invoices, and allows your customers the ability to pay off one or several of these invoices at the click of a button.
Best of all, invoices that are paid using Pinch are then automatically reconciled with your accounting system providing a cleaner file. Your accountant will love you come tax time!
Pinch charges 30c/transaction plus 1% for direct debit from a bank account (capped at $5) and 1.95% for credit and debit cards.
There are no setup, minimum, or monthly fees.
Pinch Payments + Xero
There’s a reason that Pinch is the highest rated payments and invoicing app on the Xero App Store. When you add Pinch Payments to your Xero package; invoicing and collecting payment goes from a mind numbing admin task to a simple set of automations. Whether it's just one painful part that's the problem, or you want your entire accounts receivables process automated from end to end, Pinch can assist.
Synchronising Pinch with Xero is easy. Simply create a free account on the Pinch website and follow the prompts to authorise it with Xero. You can connect Pinch with Xero in under 60 seconds. From there upload business verification information for approval and within a couple of business days you can start removing a massive headache.
When you set up your Pinch account it automatically syncs your Xero contact list, no manual data migrations necessary.
Some of our Xero specific features include:
Adding a payment link to your Xero invoices to allow your customers to pay for services with a credit or debit card instead of having to log into their online banking and transfer you cash.
Or better yet...
Auto-sending invoice alerts via email from Pinch when marked as approved in Xero. This is great if you use a separate job tracking system that copies invoices to Xero such as a time tracking system, job management platform or project management system. Our tech support, pool maintenance and home services customers absolutely love this feature as it unlocks the ability to automatically invoice when doing time and materials billing.
From there you can easily send direct debit requests to any of your existing customers that are a bit tardy with payment and get them to pre-approve you for auto payment on your routine invoices. You can even set authorisation limits, so if you have customers that do repeat small jobs but also have larger invoices, you can automatically collect the smaller ones, without shocking them by taking the larger ones.
By using the above two features in tandem, you can make collecting payments on the vast majority of your invoices automatic.
Last but definitely not least; gone is the need to do manual reconciliation because Pinch does it for you! Every payment we process gets automatically reconciled with the corresponding Xero invoices. Yet another routine accounts admin step gone. This cleaner more consistent file will make you your accountant's favourite client.
Getting started
Visit our website by clicking the link below and clicking create free account, this should take about 10 seconds.
Complete the short form and select Xero as your accounting package to sync with and select the correct Xero profile you want to use Pinch with. This should take about two minutes.
At this point, we are legally required to verify your business and so we require some documentation to finish off the setup.
What you'll need:
- 100 points of ID from an actual business owner. The person producing the ID has to have at least 20% of the ownership of the company
- The latest actual bank statement for the account we are funding. Transaction histories don't count, it has to be an actual bank statement
- Information supporting the registration of your business.
Once you upload this documentation, it will get sent off to our banking partners to verify. This can take between 1 hour to 1 business day.
Once done, the last step is as simple as choosing with of your Xero invoice themes our payment link will appear on.
From there you'll be in the hands of our highly rated customer success team who will offer you support and assistance with how to make the most out of your Pinch Payments platform, so you'll never be left without assistance.
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