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Pinch Payments

By Pinch Payments
4.75 out of 5 stars
Tired of having to chase your customers to get invoices paid. Automate your business's accounts receivables with Pinch. Xero’s top rated payments app.


Do you invoice your customers to receive payments? Pinch aims to give you back the time and resources that your business spends invoicing and chasing payments. Spend more time doing important work and less time on accounts administration with Pinch.

No gimmicks necessary. Pinch achieves its goal by giving you all the tools the big businesses use in a package that is easy and intuitive to set up and manage.

With Pinch, your business is able to collect credit card payments, offer direct debit for repeat customers and set up payment plans for customers struggling to pay off their bills. It even gives your customers the option to set up a customer portal, allowing them to manage their own accounts, change details, set up direct debit themselves and download invoices.

Unlike competitors, our direct debit feature allows your customers to automatically pay on a repeat basis using not just bank transfer but credit cards too, and can even work for customers whose invoice amounts change regularly (hello auto-recurring time and materials billing!).

Pinch customers repeatedly tell us that one of their favourite features is our batch payments functionality, which allows you to send one email containing several invoices, and allows your customers the ability to pay off one or several of these invoices at the click of a button.

Best of all, invoices that are paid using Pinch are then automatically reconciled with your accounting system providing a cleaner file. Your accountant will love you come tax time!

Pinch charges 30c/transaction plus 1% for direct debit from a bank account (capped at $5) and 1.95% for credit and debit cards.

There are no setup, minimum, or monthly fees.

Pinch Payments
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Pinch Payments + Xero

There’s a reason that Pinch is the highest rated payments and invoicing app on the Xero App Store. When you add Pinch Payments to your Xero package; invoicing and collecting payment goes from a mind numbing admin task to a simple set of automations. Whether it's just one painful part that's the problem, or you want your entire accounts receivables process automated from end to end, Pinch can assist.

Synchronising Pinch with Xero is easy. Simply create a free account on the Pinch website and follow the prompts to authorise it with Xero. You can connect Pinch with Xero in under 60 seconds. From there upload business verification information for approval and within a couple of business days you can start removing a massive headache.

When you set up your Pinch account it automatically syncs your Xero contact list, no manual data migrations necessary.

Some of our Xero specific features include:

Adding a payment link to your Xero invoices to allow your customers to pay for services with a credit or debit card instead of having to log into their online banking and transfer you cash.

Or better yet...

Auto-sending invoice alerts via email from Pinch when marked as approved in Xero. This is great if you use a separate job tracking system that copies invoices to Xero such as a time tracking system, job management platform or project management system. Our tech support, pool maintenance and home services customers absolutely love this feature as it unlocks the ability to automatically invoice when doing time and materials billing.

From there you can easily send direct debit requests to any of your existing customers that are a bit tardy with payment and get them to pre-approve you for auto payment on your routine invoices. You can even set authorisation limits, so if you have customers that do repeat small jobs but also have larger invoices, you can automatically collect the smaller ones, without shocking them by taking the larger ones.

By using the above two features in tandem, you can make collecting payments on the vast majority of your invoices automatic.

Last but definitely not least; gone is the need to do manual reconciliation because Pinch does it for you! Every payment we process gets automatically reconciled with the corresponding Xero invoices. Yet another routine accounts admin step gone. This cleaner more consistent file will make you your accountant's favourite client.

Reviews & ratings

4.8 out of 5 stars
68 Reviews
5 star(90%)
4 star(4%)
3 star(0%)
2 star(3%)
1 star(3%)

Most recent reviews

Megan Mason
Posted 20 Sep 2023
5 out of 5 stars

Great product and excellent customer service

We have started using Pinch, it is a great product and saves a lot of time. The staff are so helpful, Cameron assisted with the query I had and recorded a loom for me to watch and stepped me through the process. Highly recommeded.
Waco Mapua
Posted 13 Sep 2023
5 out of 5 stars

Great Product and Customer Service

The api documentation is good and the team are amazing to work with and quick to respond. Would definitely recommend these guys! Thank you Bill, Cameron and Anthony and the entire Pinch team!
Peter Brackstone
Posted 3 Jul 2023
4 out of 5 stars

Excellent Product and Service

Designed and built by payments professionals with excellent support and service. Highly recommended.

Additional info

Shared data

Pinch Payments
Payment Servicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Invoicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Contactsshared from Xero to Pinch Payments and from Pinch Payments to Xero
Branding Themesshared from Xero to Pinch Payments
Bank Transactionsshared from Pinch Payments to Xero
Accountsshared from Xero to Pinch Payments and from Pinch Payments to Xero

App details

By Pinch Payments
Added in 2017


Australia, New Zealand




Setup walkthroughContact


Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.