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By Pencil
5 out of 5 stars
Link your Xero & Inventory for the complete credit management solution for Suppliers & their trade customers. Onboard, monitor, receive & reconcile.
out of 5
Reviewed by
Xero users
Listed for
4 years
July 2020
Key functions


The Pencil + Xero integration delivers operational efficiencies, significant time savings and a great customer experience from beginning to end.

Useful for Accountants, Wholesalers, Suppliers & Distributors, Pencil is the fastest, easiest and safest way to manage trade account customers.

On-boarding new customers is time consuming. Pencil gives you the information to confidently answer the question:

"Who should I extend credit to and how much?".  

Additionally, faster payments and ongoing customer monitoring gives you an end-to-end trade credit solution.

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Pencil + Xero

Brand Fully branded white labelled credit forms are integrated into your website.

Customer Experience Trade customers simply click apply now, enter their ABN and hit "GO". This kicks-off a 3-minute on-boarding process that speeds up the time to first order.

Operational Efficiencies Once you approve a new account, payment details are tokenised and customer records auto-populate into Xero & your inventory system, eliminating double data-entry.

Accounts Efficiencies Multi-invoice payment plans and partial payments are coupled with our industry leading clearing account & reconciliation feature.

Reviews & ratings

5.0 out of 5 stars
7 Reviews

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Most recent reviews

Chris Cefala
Posted 26 Jul 2022
5 out of 5 stars

Easy to Use and Effective Credit Management Tool

For any business that extends credit to customers manual debtor management can be a cumbersome process. We have integrated Xero with Pencil and are already seeing the effects of tighter debtor management, better cash flow and our BDMs concentrating on what they do best - sales not debt collecting. Tim has also been generous in extending his time to us to get the most out of the platform. We could not recommend this product more and we are confident we will see more benefits as our business grows.
David Hamilton-Smith
Posted 17 Aug 2021
5 out of 5 stars
Chasing customers for payment was never something I enjoyed doing. Pencil not only automates this process, It handles credit applications, payments and has the ability to charge customers if they fail to make timely payments, which gives peace of mind. The Pencil team is great, they're always quick to provide assistance when needed.
Darryn Cass
Posted 12 Aug 2021
5 out of 5 stars
I first heard about Pencil via a recommendation from a business who is a collaborative partner with Pencil. Their role is to work with businesses like CMI Accessories and offer integrated solutions to improve business efficiency and compliance practices. The decision around progressing with the Pencil platform was essentially two fold. Firstly, the internal business decision around further improving our internal processes for credit card payment…..specifically around storage of details and automated processing as well as introducing a more automated process for the onboarding of new customers and the re-onboarding of long term customers in an exercise to review credit limits and ensure the most up-to-date customer information was confirmed. Secondly, it was the approachable nature of the Pencil business and their willingness to assist CMI Accessories and act as a true B2B partner. At CMI Accessories, our customer on-boarding process was very manual and relied on out-dated practices…....the completion of a paper form. Ultimately, it was time to improve efficiency in dealing with our customers and simply make it easier for our customers to deal with us. At CMI Accessories, we use Pencil for: • Customer on-boarding and the application process • Credit checks • Storage of credit card details for automatic processing for customers trading with CMI Accessories on a ‘pay as you go’ basis • Payment gateway on our B2B website (I guess I can only say this in a month or two once it is completed) The two main factors that make Pencil a great solution for CMI Accessories are: 1. The business relationship between CMI Accessories and Pencil. a. In a relatively short period of time we have formed a positive working relationship centred around working collaboratively and delivering on positive business outcomes that work for both parties 2. The overall solution itself a. We now have a solution in place that addresses our requirements for today as well as what is required for future business growth Both Tim and Greg have been great to work with and I highly recommend their product and service.

Additional info




Professional servicesAccountingHospitality

App details

By Pencil
Added in 2020

Get started with Pencil

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.