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Paystack

By Paystack
2.4 out of 5 stars
Paystack makes it easy for businesses in Africa to accept secure payments from multiple local and global payment channels for invoices sent from Xero.
Rated
2.4
out of 5
Reviewed by
5
Xero users
Listed for
2 years
April 2022
Key functions
Invoicing and jobs
Payments

Overview

Paystack makes it easy for businesses in Nigeria, Ghana, and South Africa to accept secure payments from multiple local and global payment channels. Integrate Paystack with your Xero today, and let your customers pay you with their choice of methods.

When you accept payment for an invoice using Paystack, the transaction, fees, and tax are automatically recorded in Xero and can be reconciled in one click.

Paystack + Xero

Delight customers with a seamless payments experience

Give your customers the gift of modern, frictionless, painless payments. Integrate Paystack once and let your customers pay you however they want.

Enjoy phenomenal transaction success rates

We automatically route payments through the most optimal channels, ensuring the highest transaction success rates in the market.

Protect yourself and your customers with advanced fraud detection

Paystack’s combination of automated and manual fraud systems protects you from fraudulent transactions and associated chargeback claims.

Detailed reporting for accounting, reconciliation, and audits

Understand your customers’ purchase patterns and do easy reconciliations with a robust data Dashboard and easy exports.

Reviews & ratings

2.4 out of 5 stars
5 Reviews

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Most recent reviews

JK
Jaco Krüger
Posted 13 Mar 2025
1 out of 5 stars

Doesn't work

I spoken with the paystack team now, they said its a bug on their side and will fix it. 3 months later they say its fixed. Still doesn't work.

Response from Paystack

Hi Jaco, thank you for your feedback, and we're sorry for the confusion and frustration you've experienced. We understand how important it is to have clear communication, especially when you're counting on a feature to work. In this case, the issue you encountered was due to a feature that the current version of the app doesn't support, rather than a bug. We're currently working on it, and it should be available soon. We’ll be sure to share updates as soon as it’s live. We really appreciate your patience and for bringing this to our attention. It’s helping us build a better experience for everyone.
AG
Adriaan Grove
Posted 1 Mar 2025
1 out of 5 stars

Bugs and poor support

The Paystack integration with Xero is not stable and has bugs. We're currently left stranded where card payments don't work through Xero invoice with poor response from Paystack to resolve this

Response from Paystack

Hi Adrian, thank you for your feedback, and we're really sorry for the experience you had with the Paystack integration for Xero. We understand how important it is for your payments to work reliably, and we're deeply sorry this wasn't the case for you. Since your report, we’ve identified and fixed the bugs that were affecting the app, and we’ve made several improvements to ensure a more stable experience moving forward. We appreciate you bringing the issue to our attention, and apologize for the time it took to resolve.
KP
Kyle Phillips
Posted 16 Aug 2024
4 out of 5 stars

Easy payments and setup, but needs a bank feed

Definitely a 5 out of 5 for me in terms of setup (took 5/10m), customer experience, debit orders/subscriptions, look/feel in the dashboard and payments showing in the main business account, however a bank feed would be a amazing for a full five out of five.

Response from Paystack

Hi Kyle, thanks for the fantastic review! We're delighted to hear about your positive experience with the app's setup, customer experience, and functionality. Your suggestion for a bank feed has been shared with our development team, and we'll let you know once this feature is available. We're constantly working to improve based on user feedback like yours. Thanks again for your support and for choosing our app!

Additional info

Shared data

Xero
Paystack
Accountsshared from Xero to Paystack
Paymentsshared from Paystack to Xero
Invoicesshared from Xero to Paystack
Contactsshared from Xero to Paystack
Branding Themesshared from Xero to Paystack
Bank Transfersshared from Paystack to Xero

Functions

Invoicing and jobsPayments

Industries

Professional servicesEducationRetail

App details

By Paystack
Added in 2022

Countries

Global, South Africa

Languages

English

Support

Setup walkthroughContact supportsupport@paystack.com

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Get started with Paystack

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.