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OnPay

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Reviews by verified Xero users.
4.9 out of 5 stars
16 Reviews

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AC
Andrew Campbell
Posted 15 May 2025
5 out of 5 stars

Nice Integration

I switched to OnPay from Gusto a couple of years ago. OnPay's tech isn't quite as slick but the integration with Xero has been better and the customer service has never let me down. The two things I don't like are that they still don't have auto-run for salaries and they send you payroll reminder emails even for payrolls that you've already scheduled. But basically, it just works.
MT
Mitchell Tulloch
Posted 7 May 2025
5 out of 5 stars
Xero is my favorite software, and the support I have received from Xero is exceptional. I have been using OnPay for my clients, and I love it. Customer service is very important to me; they provide excellent customer service.
PW
Pam Westhoff
Posted 18 Jul 2022
4 out of 5 stars
I've been working with OnPay and Xero for a year with several of our clients. It's been a great experience!
PS
Pete Sharma
Posted 9 Nov 2021
5 out of 5 stars

OnPay is the best payroll processing system.

Payroll used to be a chore - OnPay makes it seamless. I have converted multiple clients over to it and am glad that I did!
AC
Angie Crouson
Posted 23 Aug 2019
5 out of 5 stars
Our whole office highly recommends OnPay as it has been the only payroll systems that has worked well with both our staff's and our client's needs. They have amazing customer service and the system integrates with our cloud accounting software. This is an amazing product!
BM
Bruce Morine
Posted 23 Aug 2019
5 out of 5 stars
We have been with OnPay for 18 months now, and really really like it. It is so user friendly, and we love the integration with our Xero software. Customer service is outstanding - always extremely prompt and helpful. On the advice of our CPA we had to change our 941's for last year, and they handled that seamlessly and without any problems. I travel overseas quite often and was overjoyed on this last trip to find that it is now possible to log in from abroad. This was previously not allowed, so from my standpoint, this was a major positive improvement. Love OnPay, and would highly recommend it!
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