I have been in business for over 20 years. I have excellent credit and great partnerships with other financial companies. Go Cardless tied up a huge almost $30,000 payment for over 2 weeks and ultimately cancelled my account with no explanation. I am warning you to be wary of this company. I have never experienced anything like this in my carrier. There are other companies out there, save yourself a potential headache and go with a different provider.

Dear Go Cardless - and I presume this is an automated AI response To give context _ I had a problem with my stripe payments I jumped on to the Stripe site, logged in and asked for help within 3 minutes!!!! I had received a call back phone call, had an amazing person who helped me through the issues - RESOLVED! And now I am back in business Gocardless by comparison is just a bunch of idiotic emails which look like an AI bot GoCardless is a waste of time I am not proceeding with setting up Go cardless

Gocardless has made collecting payments from very straightforward when done in conjunction with Xero invoices.

It is just easy to use, simple to get customers to sign up and brilliant for planning cashflow

It has been ok on the most part. The biggest problem is that they charge processing fees for failed transactions. I believe when a client has not entered there details correctly or it doesnt go through for whatever reason, then the business should not be punished for this.

I used it for my coaching practise and have all my clients on monthly retainers using GoCardless. I NEVER have to chase money and the set up support was great....love it!