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GoCardless

Reviews & ratings
4.0 out of 5 stars
123 Reviews
5 star(65%)
4 star(9%)
3 star(3%)
2 star(3%)
1 star(20%)
JB
Jo Bennett
Posted
5 out of 5 stars

Brilliant

Easy to set up, easy to use and more importantly for me it's easy to explain the process to my customers, some of whom are wary of DD's.
LM
Lorena Morais
Posted
5 out of 5 stars

Straightforward support

I had a problem with an unrecognised customer GoCardless/Xero set up. Sarbjeet’s support was to the point and really helpful.
JC
John Cooper
Posted
5 out of 5 stars

Ungoing Suppport

I had an issue with merged accounts in Xero not pulling through!! Sarbjeet was fantastic and sorted the issue in record speed.. Great service!!
JM
Joanne McArdle
Posted
5 out of 5 stars
Easy to install and get set up. Integrated with my accounting software also.

Response from GoCardless

Hi Joanne, Thank you for your review. Glad to hear that the setup was easy. Our mission is indeed to take the pain away from getting paid and we are glad we were able to do that for you.
EJ
Elsa Johnson
Posted
2 out of 5 stars
Still novice with the system

Response from GoCardless

Hi Elsa, thanks for leaving your review. Happy to help you get more familiar with the system, please feel free to write to us at help@gocardless.com
HR
Heide Robson
Posted
5 out of 5 stars

Best user experience ever

Make sure you find their support phone number. And from then on you will never look back. You will have the best support experience ever. I love GoCardless. I wish every software offered the support they do. Once you have worked it out, GoCardless is really easy to use. Highly recommended.

Response from GoCardless

Hi Heide, Thanks for your lovely review. We take pride in the level of service we try to give to our customers so it's great to hear about your experience with our Customer Service team!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.