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Thryv

By Thryv
1 out of 5 stars
Free trial available
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Thryv's small business management software is an end to end solution to running your business. In one dedicated platform you can manage your contacts, keep track of your schedule, create estimates & invoices, accept payments and so much more.
Rated
1.0
out of 5
Reviewed by
1
Xero user
Try this app
Free trial
available
Listed for
1 year
December 2023

Thryv can help your business

Overview

Gone are the days of needing multiple apps to get the job done. By choosing to connect Thryv to Xero you'll keep your contacts as well as invoices and payments consolidated in one place. You'll be automating those manual tasks that take up too much time allowing you to stay organized and your business running smoothly.

Thryv's small business management software provides an end to end solution to running your business. In one dedicated platform you can:

  • Manage and sync contacts from your phone into your Thryv
  • Schedule or accept customer appointments in real-time
  • Send reminders for upcoming events
  • Easily issue estimates and invoices on the go and get paid faster than ever before
  • Seamlessly communicate with your customers how they want to communicate by text, email, chat and more, all from your Thryv Inbox
  • Take control of your online reputation by generating first-party reviews and responding all from one place
  • Manage your marketing automation
  • Request, store and share documents with your customers and staff
  • Connect your social media profiles and publish content from one place

Thryv + Xero

Thryv integrates with Xero allowing for historical and ongoing syncs of Client contact records, invoice and payment details keeping your records up to date.

Historical sync allows the ability to import historical Client information, invoices and payments to or from either application based on customized selections.

  • Clients will sync first and last name, email, address and phone number.
  • Invoices will sync customer name, invoice number, date, item description, amount and notes.
  • Payments will sync customer name, payment for invoice number, date and amount.

Ongoing sync allows the ability to continuously import new Client information, invoices and payments to or from either application based on customized selections.

  • Clients may be synced to and from either application including first and last name, email, address and phone number.
  • Invoices may be synced to and from either application including the customer name, invoice number, date, item description, amount and notes.
  • Payments may be synced to and from either application including customer name, payment for invoice number, date and amount.

Reviews & ratings

1.0 out of 5 stars
1 Reviews

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Most recent reviews

MD
Marlon D Young
Posted 25 Mar 2025
1 out of 5 stars

Thryv do not live up to their claims

I found that the Thryv system did not perform as promised. There were frequent outages, and the system was too slow to be effective. Additionally, we were initially told our plan would include five users, but after signing up, they reduced it to three and charged extra for additional users. Be aware of the many hidden fees that come with this system. We ultimately stopped using it due to its poor functionality, but we were forced to continue paying around AU$685 per month for six months just to fulfil the contract—even though we weren’t using it.

Response from Thryv

Thank you for taking the time to share your feedback! We're sorry to hear the challenges you experienced with our system and understand your frustration. We strive to provide a seamless and effective experience for all of our customers. Your concerns regarding system outages and performance issues are concerning and will be addressed by the appropriate teams. Regarding the plan discrepancies you mentioned, we apologize for any miscommunication about the user count and additional charges you faced. Our plans are assigned a specific number of users with the option to purchase additional if needed. We thank you again for providing your feedback as our goal is to provide satisfactory service to all of our customers.

Additional info

Shared data

Xero
Thryv
Paymentsshared from Xero to Thryv and from Thryv to Xero
Invoicesshared from Xero to Thryv and from Thryv to Xero
Contactsshared from Xero to Thryv and from Thryv to Xero

Functions

Invoicing and jobsCRM

Industries

Professional servicesConstruction and tradesHospitality

App details

By Thryv
Added in 2023

Countries

Australia, Canada, New Zealand, United States

Languages

English

Support

Setup walkthroughContact supportsupport@thryv.com

Contact

1800-468-479

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Try Thryv for free

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.