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Stripe

By Xero
3.01 out of 5 stars
Stripe makes it easy to accept payments from debit cards, credit cards, Apple Pay, and Google Pay for online invoices sent from Xero—so you can get paid faster.

Overview

Accept direct debit, credit card, Apple Pay, and Google Pay payments online and get paid up to twice as fast when using Stripe in Xero. You can also set recurring payments for repeat customers with auto pay* to turn always-late into on-time payers.

Whenever you receive payments via Stripe, whether via a Xero invoice or an eCommerce store, you'll automatically see the transaction data flow into Xero and can reconcile each payment with one click.

*Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Stripe
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Stripe + Xero

Do business around the world: Accept domestic and international card payments from your customers globally for a low fee. Pay 2.9% + $0.30 per successful card charge on domestic and international transactions.* Read more about Stripe pricing here.

Consistent cash flow: Set your payout schedule through the Stripe dashboard and view all of the payments to your bank account. Standard payout times for the United States are 2-business days. Payout time for the first payment may take 7-10 business days.**

24/7 support: Get help when you need it most. Easy access to step-by-step instructions on how to use Stripe and Xero, and 24/7 support from our customer team. If you have questions about fees and payout times, click here to contact Stripe’s support team.

No chasing payments: Save time and effort when you set up Stripe auto pay and start collecting recurring card payments for repeat billing customers. Auto pay is available on a repeating invoice template that is approved for sending.***

Easy reconciliation: Xero will automatically match payments as they come through your Stripe bank feed, making it easier to reconcile payments with one click. Say goodbye to tracking down payments and fees included in a daily, weekly, or monthly Stripe payout.

Secure and compliant: Protect your customer's information and block fraudulent transactions when you accept online card payments through Stripe. Stripe is a PCI DSS Level 1 certified provider and supports PSD2 regulations in Europe including Strong Customer Authentication (SCA).

*Stripe fees listed above are subject to change.

**Payout times for your first payment may take between 7 to 10 business days due to financial regulations. For more information about Stripe's payout times, click here. In addition, payout times for businesses in higher-risk industries may take longer.

***Stripe auto pay is only available on repeat invoice templates with the approved for sending status.

Reviews & ratings

3.0 out of 5 stars
268 Reviews

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Most recent reviews

MM
Manushak Madaryan
Posted 29 Nov 2023
1 out of 5 stars

This app should be zero stars

The service does not offer an option to talk to a real person. They can not handle large amounts and automatically flag them as fraud without any warning. We were promised a refund on a certain day and the day came and went with no refund or explanation. Now they are saying that the money will not be returned. Definitely DO NOT use.
2 people found this review helpful.

Response from Stripe

Hi Manushak—we're really sorry to hear this has been your experience so far, and we would like to take a closer look at what might be causing these transactions to be flagged as fraud. Can you please send us an email with your account details at heretohelp@stripe.com? We're happy to dig in.
DR
Duane Robinson
Posted 23 Nov 2023
1 out of 5 stars

Rip off and long delay

This service is a rip off. I'm being charged $30 on a $1500 payment, and it's taking 7 days to arrive in my bank account. This is ridiculous. Gocardless is 1% + $0.40cents CAPPED at $4 up to $3000. Goodbye Stripe.
3 people found this review helpful.

Response from Stripe

Hi Duane—thank you for reaching out with your concern. If you're still having trouble accessing your funds, we're here to help. Email us any time at heretohelp@stripe.com with more information and we'll see what we can do.
SH
Skye Hennessey
Posted 21 Nov 2023
1 out of 5 stars

Terrible Service

I asked for a call back, because there are multiple problems. they say 3 min wait time. Its been a week and no one has called. They keep saying 'we just tried to call you' ummm no you didn't I don't have any missed calls, I don't have any messages. They are completely lying. Or their staff don't know how to use a phone. Absolutely terrible. I wil be waiting for my payments and turning this on. Absolutely terrible, should be no stars
One person found this review helpful.

Response from Stripe

Hey Skye—we're sorry to hear that this has been your experience here so far, but we'd like to try and turn things around for you. Can you please email us directly at heretohelp@stripe.com so we can take a closer look?

Additional info

Functions

Payments

Industries

Professional servicesRetail

App details

By Xero
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthrough

Follow

Twitter

Get started with Stripe

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.