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ServiceM8

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Reviews by verified Xero users.
4.5 out of 5 stars
258 Reviews

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EM
Emma McAuley
Posted 9 Feb 2024
5 out of 5 stars
Using ServiceM8 has been the best move for our small family owned and operated business. It's user friendly and streamlines all aspects, such as scheduling jobs, drafting quotes, sending invoices, staff annual leave etc. Is also very easy to integrate with Xero. Highly recommend.
AC
Ana Carolina Rodrigues Lins`
Posted 8 Feb 2024
1 out of 5 stars

Just for Apple

Best app I've tried so far, but after I saw that it's only for Apple. I thought it was absurd, am I going to force my employees to have an Apple? It doesn't make any sense.
One person found this review helpful.

Response from ServiceM8

Hey there Ana. We understand that not having an Android app is unusual and can seem like a showstopper, but our focus on iPhone/iPad is actually one of the major reasons ServiceM8 is a market leader, such a powerful solution for our customers, and like you said, the “best app i’ve tried so far”. We explain our reasons in full (and dispel the myths) in our video at: https://www.servicem8.com/apple-exclusive If you or some of your team don’t have an iPhone, we have a great initiative to help you save thousands and upgrade your business with brand new iPhones at the same time. You can check out all the details here: https://www.servicem8.com/android-apple-switch
MC
Matthew Clark
Posted 6 Feb 2024
5 out of 5 stars
Great software, it has made the world of difference to our chimney sweeping business
SB
Silvio Bohuszewicz
Posted 6 Feb 2024
4 out of 5 stars

Surprisingly Flexible

ServiceM8 works well for our business as a simple CRM. While SM8 is geared more towards blue collar work, it works well in our work where we don't travel physically to see clients very often. It has helped us keep track of ongoing jobs and not let anything slip through the cracks.
One person found this review helpful.
AG
Andrew Gunn
Posted 6 Feb 2024
4 out of 5 stars

After 6 months

A great system and it integrated with our business quite seamlessly. There are a few areas that could do with improvement like the forms and manpower reporting. Not being able to use it on Android is a pain and really needs sorting out.
One person found this review helpful.
JR
Joseph Rose
Posted 5 Feb 2024
5 out of 5 stars

Amazing Software!

Great software that has made our service business way more efficient and easy to manage. Can't recommend highly enough!
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