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By ServiceM8
4.53 out of 5 stars
The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.


ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Earn 7,000 Qantas Points when you sign up via the Xero App Store*. Xero customers must be a Qantas Business Rewards member and use the same ABN registered with their Qantas Business Rewards account. Qantas Points will be awarded once connected to the app for a minimum of 90 days. (AU Only)

*Terms & conditions apply. Must be a Qantas Business Rewards member to earn Qantas Points. See here for offer details.

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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.5 out of 5 stars
248 Reviews
5 star(78%)
4 star(11%)
3 star(4%)
2 star(2%)
1 star(5%)

Most recent reviews

Renee Brain
Posted 4 Sep 2023
5 out of 5 stars
We have been using ServiceM8 for 9 months now. We love how easy it is to use. It makes managing staff scheduling easier, creating quotes and invoicing more efficient and we love how ServiceM8 and Xero link.
One person found this review helpful.
Corey Hankins
Posted 28 Aug 2023
5 out of 5 stars

Great service

I have recently gone out and started my business, I was a little worried at first but service m8 makes it so easy to use! I’m so happy with the service.
Jarryd Trait
Posted 28 Aug 2023
4 out of 5 stars

Great Software

Service M8 has helped us be able to easily track all jobs but especially our recurring maintenance jobs. It would be even better if we were able to search recurring maintenance jobs by address rather than company name as we have many addresses under the same company. Otherwise, it has been a positive move.
One person found this review helpful.

Response from ServiceM8

Hey great to hear ServiceM8’s helping you keep track easier Jarryd, that’s definitely the kind of thing we’re going for! Regarding finding your Recurring Jobs a bit easier, if you haven’t already, we’d recommend checking out the Client Sites feature which helps you manage clients with numerous different “sites” — this lets you name each site in a logical way (e.g. it’s street address), which will then be searchable as part of the client “name” in the Recurring Jobs tab. Search “Client Sites” in the help centre for more info on this one.

Additional info

Shared data

Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

App details

By ServiceM8
Added in 2015


Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States




Setup walkthroughContact


Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.