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ServiceM8

By ServiceM8
4.56 out of 5 stars
Free 14 day trial available
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The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.6
out of 5
Reviewed by
288
Xero users
Try this app
Free 14 day
trial available
Listed for
9 years
July 2015

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole traders up to 20 staff.

With ServiceM8 you can:

  • Create digital job cards
  • Schedule jobs & staff
  • Track staff GPS locations
  • Dispatch urgent jobs
  • Quote & invoice on site
  • Track time on site
  • Take contactless payment on site
  • Complete job checklists
  • Capture signatures
  • Review job & client history
  • Save job notes, photos & videos
  • Produce PDF forms, certificates & reports
  • Email & text clients
  • Catalogue & service client assets
  • Accept online bookings
  • Manage your phone calls
  • Get a website & email address
  • Sync invoices & payments with Xero

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Win more Work With professional quotes and better communication, you’ll win more new work and earn repeat customers.

Complete more Work On average businesses using ServiceM8 complete 30% more work in the first 3 months!

Get Paid Faster Produce professional invoices in seconds and even take payment before you leave the job.

Whether you're in electrical, solar, plumbing, heating, gas, HVAC, refrigeration, fire protection, access control, lawn & garden care, pool care, cleaning, property maintenance or pest control — ServiceM8 can help you run a more productive, professional & satisfying business.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6 out of 5 stars
288 Reviews

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Most recent reviews

MW
Mackenzie Webster
Posted 23 Oct 2024
5 out of 5 stars

The Best App Out There

I've used Service M8 for a few years, and it's still the best app out there. I've tried all the other apps, and they just don't come close. Usability and ease of use are perfect.
MD
Matt Derry
Posted 21 Oct 2024
5 out of 5 stars

I love this product!

Servicem8 is one of my favourite business tools. I highly recommend it if you run a home service-based business!
One person found this review helpful.
CM
Craig MacRae
Posted 16 Oct 2024
5 out of 5 stars

Servicem8 App

We were looking at integrating a work flow management tool and a chance visit to the Apple store in Aberdeen highlighted Service M8 to me and how it worked. We starting using servicem8 at the start of the year to see if it would make our life easier and i must say we are delighted at how easy it has been to get all our staff on board and the way we are able to allocate jobs to our workforce. We are leaning as we go along and Service M8 has been a great asset to out company, keep up the great work Service M8.

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Invoicing and jobsTime tracking

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@servicem8.com

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.