You’re on the United States site
Select a region

ServiceM8

By ServiceM8
Featured app
4.56 out of 5 stars
Free 14 day trial available
Get this app
The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.6
out of 5
Reviewed by
296
Xero users
Try this app
Free 14 day
trial available
Featured in
Featured app
collection

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole traders up to 20 staff.

With ServiceM8 you can:

  • Create digital job cards
  • Schedule jobs & staff
  • Track staff GPS locations
  • Dispatch urgent jobs
  • Quote & invoice on site
  • Track time on site
  • Take contactless payment on site
  • Complete job checklists
  • Capture signatures
  • Review job & client history
  • Save job notes, photos & videos
  • Produce PDF forms, certificates & reports
  • Email & text clients
  • Catalogue & service client assets
  • Accept online bookings
  • Manage your phone calls
  • Get a website & email address
  • Sync invoices & payments with Xero

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Win more Work With professional quotes and better communication, you’ll win more new work and earn repeat customers.

Complete more Work On average businesses using ServiceM8 complete 30% more work in the first 3 months!

Get Paid Faster Produce professional invoices in seconds and even take payment before you leave the job.

Whether you're in electrical, solar, plumbing, heating, gas, HVAC, refrigeration, fire protection, access control, lawn & garden care, pool care, cleaning, property maintenance or pest control — ServiceM8 can help you run a more productive, professional & satisfying business.

ServiceM8
Play Video
, opens in a dialog

ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6 out of 5 stars
296 Reviews

Sort and filter

Rating
Sort

Most recent reviews

AR
Andrew Richens
Posted 20 Mar 2025
5 out of 5 stars

Simple Business

ServiceM8 has made business easy for us. Before we signed up, we were working off text messages, paper trails, and phone calls. Making the move to ServiceM8 streamlined our productivity and organisation, leaving the whole crew happy and knowing where to find all the relevant documentation for specific jobs. Employees being able to see ahead of time where they are working weeks ahead of time has not only made their work life easier, but also made organising their personal lives and time off much easier too. Connecting with Xero has meant I can focus on all the business and operational side, while admin, accountants and bookkeepers are all able to take care of all our finances and tax obligations. I'd like to see a change to make standard checklist templates instead of writing out individually on each job card in the near future. Overall, even though we are only using a small amount of what ServiceM8 has to offer, we are very happy with how simple it is to use.
DB
Darren Bond
Posted 20 Mar 2025
5 out of 5 stars

Very user friendly!

I started as a sole trader this financial year so being on the tools and handling my own admin, scheduling & invoicing. Servicem8 makes my day a lot easier from mapping out my regular customers through their maps to find my best schedule without travelling too far, to having all of my materials ready to itemise in each invoice. Even when I send the invoice it’s automatically updated to Xero making my accounting much easier. For the bloke who’s great at his trade but struggles with technology, this’ll make your day easier.
VA
Vincenzo Audino
Posted 12 Mar 2025
5 out of 5 stars

Best scheduling app for small businesses

This is a short and sweet review. Perfect for small business 1-10 employees. Heaps of integrations to accounting software and even suppliers price lists. Keeping jobs, tasks, photos and customers details all in one app is very helpful. It’s an app I’ve fell in love with and excited to learn more about how it works to make my business more seamless

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Invoicing and jobsTime tracking

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@servicem8.com

Follow

TwitterFacebookInstagramLinkedIn

14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.