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Deputy

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Reviews by verified Xero users.
4.0 out of 5 stars
114 Reviews

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DB
David Bennett
Posted 11 Jun 2024
1 out of 5 stars

Used to be a great product. Now ...

THEN - I have used Deputy since its inception. It was a Godsend, better than anything I had used. Incredible real time customer service with great solutions. Reasonable price structure, limited price fluctuation. When exporting timesheets to Deputy, will not export correct pay rate, even though it is recorded correctly in Xero / Deputy. NOW - Customer service? What's that? I gave up trying to have issues rectified. Customer service is very slow or non-existent. Subscription Price can vary from $500 per month to in excess of $1500 per month. If I could find another product that worked like Deputy when it first started, I would jump ship immediately. Until then I will put up with what used to be a great product. Disappointing!!!
CV
Cathy Vassallo
Posted 11 Jun 2024
5 out of 5 stars

Life changing!

Makes wage day a breeze, with so many employees in Deputy, approving and syncing the timesheets over to Xero to pay wages, is a winner for us!
PT
Paul Turner
Posted 11 Jun 2024
3 out of 5 stars

Barely There

The sales import doesn't work at all, the leave import works fine. Importing users/staff is fine too. I would like to see better sync between users between Xero and Deputy, when they change their phone number it should update. At a basic level, it works fine. When you want better reports, it falls down.
JL
Jenny Lynch
Posted 11 Jun 2024
5 out of 5 stars

Deputy integration with Xero

Where beautiful accounting meets practicality. Love it. Thank you. Remove the human error.
AF
Andrew Fifield
Posted 6 Mar 2024
1 out of 5 stars

Zero data integrity in connector

The product as a whole is reasonable, but seriously lacking in data integrity between it and other apps. Unwilling to admit that the connectors have issues or provide any substantive support around their product.
3 people found this review helpful.
GH
Graeme Hedge
Posted 4 Mar 2024
1 out of 5 stars

Slow Support

Our company has been using Deputy for the past 4 years. Unfortunately we cannot book any refresher trwing for our HR Team and are now considering moving our roster system to a new provider.
One person found this review helpful.
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