After a poor experience with a previous provider, security was my absolute priority when searching for a payment platform to handle payroll for my clients. As an accountant, my reputation is directly tied to the recommendations I make — so getting this right wasn't optional. Telleroo stood out immediately for the depth of their security features. The payee verification checks and bank account change flagging gave me confidence from day one — these are precisely the protections that prevent the kind of payment fraud that can be catastrophic for a business. The multi-layered approval flows added another critical safeguard, ensuring no payment moves without the right authorisation in place. These aren't just tick-box features that look good on a spec sheet; they genuinely work and they genuinely matter. What truly set Telleroo apart, however, was the support — and I say that as someone who works across a significant number of software platforms daily. In an industry where companies pull out all the stops during onboarding and then leave you to fend for yourself, Telleroo has been consistently attentive, responsive and genuinely invested in our experience long after the account was set up. Every question and every change we needed was handled with real care. It never felt transactional.

We've been using Telleroo for years and it has helped to alleviate the risk associated with supporting clients with their supplier payments. The user interface is great and has lots of great features, including payment run approvals and alerts to flag potential issues with bank details before a payment attempt is made. Would highly recommend!

Excellent company - would highly recommend - a very helpful team on hand for any queries. Makes paying our clients very smooth & the beneficiary bank detail checks have saved us making payments to incorrect bank accounts!

I needed a limit increase late in the working day on a Friday. This was sorted within 15 mins. The instant chat service for troubleshooting is always very quick and easy. And on that occasion it meant I could finish on time for the weekend!

This is exactly the product that we have been looking for. It allows staff to add payments for approval, directly from Xero or our payroll software. A manager can then approve the payments. Very simple to use. No messing about with adding employees to bank mandates. The app is also very helpful for quick approval and transfers. Highly recommend.

Telleroo is functional, easy to use, integrates well with Xero and ensures all payments are instigated by one party and authorised by another.