We have been using MD for nearly 6 years. We do Trucks, Heavy Diesel Construction & Forestry Machinery, Forklifts - large & small, basically anything with a diesel engines in it. The functionality that MD provides in tracking the history of the plant item is exceptional, photos, meter readings, who worked on it when, warranty info, item specific information all easily accessible. Inventory control is a breeze and our Part Department love it. Being able to list multiple suppliers ( & pricing) for one item, cross reference part numbers & supersessions easily. The mobile app is easy for our mechanics to use & add photos etc to their jobs. Saved text allows less time for them to write up job stories. Being able to see what was done on the plant previously all help our team to deliver excellent service. Clock on & clock off for efficient timesheet recording. Easy to restrict access & set up different user levels. If someone makes a mistake, generally it is not to difficult to undo it in MD. Best of all the VERY quick response to phone calls or emails to the helpdesk. They take our suggestions seriously & give us updates on when/ things are happening. MD is a very easy system to navigate and customisable to suit our needs. Highly recommend.

Everytime a job gets created a new supplier name gets created too and is time consuming merging them after in Xero, and deleting duplicates. Remember is a mechanic doing financial data entry!. Also, would be nice that only transactions with the invoice attached gets migrated to Xero, and that the pdf gets also transferred as is time consuming when you need to have a look the document you have to go back to mechanic desk and the search tool in here is very restricted as you can not filter columns/info or organise data for analysis.

Very good system, the small things that aren't super friendly with integrating with xero there are easy ways around it and they do try and help as much and as quickly as they can. They seem to always be developing/improving the program as well.