Overview
Order-to-cash automation for food and beverage suppliers
UnifyOrdering digitizes the Suppliers catalogue and creates an ordering app for their customers. We handle the ordering, invoicing, and payments infrastructure built specifically for food and beverage suppliers serving restaurants, cafés, and hospitality groups — with Xero integration to connect the accounting layer automatically.
Hospitality distribution still runs on phone calls, voicemails, texts, and email orders that someone has to rekey. Every manual touch costs time, introduces errors, and delays cash collection. UnifyOrdering removes that layer entirely.
Capture every order, from every channel
Your customers order the way they always have — app, email, SMS, WhatsApp, or phone. UnifyOrdering consolidates everything into a single order queue for your team to confirm and dispatch. No missed orders, no misheard voicemails, no double entry.
Invoices flow to Xero automatically
Confirmed orders become sales invoices in Xero without anyone touching a keyboard. Products, prices, and customer contacts are created and mapped automatically, and customer-specific price lists are respected on every order. Credit notes and standing orders are handled natively — because that's how this sector actually trades.
Get paid on time, every time
Collect payments by SEPA Direct Debit through Stripe. Mandates are captured digitally at onboarding, payments are collected on your terms, and every payment — including partial payments — is recorded against the right invoice in Xero. For high-volume customers, transactions are aggregated cleanly so your ledger stays readable and reconciliation stays fast.
Why suppliers switch to UnifyOrdering
Eliminate order rekeying and the errors that come with it Cut days off your debtor book with automated Direct Debit collection Close month-end faster with Xero reconciliation handled continuously, not in a batch panic Give your customers a modern ordering experience without changing how your operation runs Scale order volume without scaling admin headcount
Built for hospitality distribution
UnifyOrdering isn't a generic ordering tool with an accounting plug-in. It's purpose-built for food and beverage wholesale: multi-site customer accounts, per-customer pricing, delivery-day logic, and the messy reality of how hospitality businesses actually order. Suppliers across Ireland and the UK use UnifyOrdering as the operational backbone between their customers and their accounts.
Getting started
Connect your Xero account in minutes. Our team handles onboarding, product and customer mapping, and Direct Debit mandate migration — so you go live without disruption to trading.
UnifyOrdering + Xero
How the Xero integration works
Connecting UnifyOrdering to Xero takes one click. Authorise the connection through your Xero login, and the integration is live — no developer, no CSV imports, no configuration files.
Step 1 — We import your products and customers
On connection, UnifyOrdering pulls your product catalogue, pricing, and customer contacts directly from Xero. Your items, codes, and account mappings arrive ready to trade — no rebuilding your catalogue from scratch. Customer-specific pricing can then be layered on top within UnifyOrdering.
Step 2 — Orders flow in, invoices flow out
As orders arrive from your customers — via app, email, SMS, or WhatsApp — they're confirmed in UnifyOrdering and pushed to Xero automatically. Each confirmed order becomes a draft invoice in Xero, with the right contact, line items, pricing, and account codes already applied.
Draft by default means your team stays in control: review and approve in Xero as part of your normal workflow, or switch to fully automatic approval once you trust the flow. New products or customers appearing in an order are created in Xero automatically, so nothing bounces.
Step 3 — Payments reconcile themselves
When payments are collected through UnifyOrdering by Direct Debit via Stripe, they're recorded against the corresponding invoice in Xero — including partial payments. High-volume customers can have transactions aggregated so your ledger stays clean and month-end reconciliation takes minutes, not days.
Everything is customizable
Every part of the sync adapts to how you run your accounts:
Choose draft or approved invoice status Map revenue and payment accounts your way Control how products, contacts, and tax rates are created and matched Set aggregation rules per customer Decide sync timing — real time or batched
Our onboarding team configures the integration with you, mirroring your existing Xero setup rather than forcing a new one.
What you'll never do again
Rekey an order. Manually raise an invoice. Match a payment by hand. UnifyOrdering keeps Xero continuously accurate in the background while your team focuses on customers and deliveries.
Support included
Onboarding, mapping, and go-live are handled by our team, with support available whenever you need it. Disconnecting is just as simple — one click in either platform, and your Xero data remains untouched.
Getting started
Getting started with UnifyOrdering
You can be live and receiving orders in a day. Here's how it works.
- Create your account and connect Xero
Sign up, then connect Xero in one click through your Xero login. UnifyOrdering imports your product catalogue, pricing, and account settings automatically — your catalogue arrives ready to trade, no spreadsheets or rebuilding required.
- Add your customers
Import your customer list from Xero or add customers directly. Set customer-specific price lists, delivery days, and payment terms so every account trades on the terms you've already agreed.
- Invite customers to order via the app
Send your customers an invite from the platform. They download the UnifyOrdering app, see their own products and prices, and start placing orders directly — no phone calls, no voicemails, no rekeying. Every order lands in your queue, and every confirmed order becomes an invoice in Xero automatically.
Prefer to start without changing customer behaviour? Use the AI Inbox.
Not every customer will switch to an app on day one — and with UnifyOrdering, they don't have to. Our AI Inbox captures orders from the channels your customers already use:
Email — forward or auto-route order emails WhatsApp — messages become structured orders Voicemail — spoken orders are transcribed and converted EDI — structured feeds from larger customers
The AI reads each incoming order, matches products and quantities against your catalogue, and converts it into a confirmed order — then creates the invoice in your Xero. Your team just reviews and approves. It's the fastest way to test UnifyOrdering with zero disruption: your customers keep ordering exactly as they do today, and the admin disappears on your side.
Most suppliers start with the AI Inbox on a handful of accounts, see the rekeying stop, then roll out the app invite to their wider customer base.
Book a demo
Want to see it with your own products and order formats? Get in touch for a demo — we'll set up a trial with your real catalogue, run your actual order emails through the AI Inbox, and show you the invoices landing in Xero. Onboarding, product mapping, and customer migration are handled by our team, so going live never disrupts trading.
