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ServiceM8

By ServiceM8
Featured app
4.55 out of 5 stars
Free 14 day trial available
Get this appView pricing plans
The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.5
out of 5
Reviewed by
292
Xero users
Try this app
Free 14 day
trial available
Featured in
Featured app
collection

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole traders up to 20 staff.

With ServiceM8 you can:

  • Create digital job cards
  • Schedule jobs & staff
  • Track staff GPS locations
  • Dispatch urgent jobs
  • Quote & invoice on site
  • Track time on site
  • Take contactless payment on site
  • Complete job checklists
  • Capture signatures
  • Review job & client history
  • Save job notes, photos & videos
  • Produce PDF forms, certificates & reports
  • Email & text clients
  • Catalogue & service client assets
  • Accept online bookings
  • Manage your phone calls
  • Get a website & email address
  • Sync invoices & payments with Xero

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Win more Work With professional quotes and better communication, you’ll win more new work and earn repeat customers.

Complete more Work On average businesses using ServiceM8 complete 30% more work in the first 3 months!

Get Paid Faster Produce professional invoices in seconds and even take payment before you leave the job.

Whether you're in electrical, solar, plumbing, heating, gas, HVAC, refrigeration, fire protection, access control, lawn & garden care, pool care, cleaning, property maintenance or pest control — ServiceM8 can help you run a more productive, professional & satisfying business.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Pricing plans

This app includes a free 14 day trial

*All prices are exclusive of tax

Starter

GBP 21.00 per month
Unlimited Staff
  • 50 new Jobs per month
  • All ‘Lite’ features
  • Recurring Jobs
  • Progress Invoicing

Growing

GBP 50.00 per month
Unlimited Staff
  • 150 new Jobs per month
  • All ‘Starter’ features
  • Asset Management
  • Electronic Forms
  • Email Inbox

Premium

GBP 100.00 per month
Unlimited Staff
  • 500 new Jobs per month
  • All ‘Growing’ features
  • Job Profitability
  • Margin Billing
  • Knowledge

Premium Plus

GBP 225.00 per month
Unlimited Staff
  • 1500+ new Jobs per month
  • All ‘Premium’ features

Reviews & ratings

4.5 out of 5 stars
292 Reviews

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Most recent reviews

ES
Eustratios (Stan) Andriakopoulos
Posted 7 Mar 2025
5 out of 5 stars

Great Software

Servicem8 has been a game changer streamlining a lot of our work and its integration with xero makes everything so simple not having to do things twice as it integrates so smoothly
TS
Tom Shepherd
Posted 6 Mar 2025
5 out of 5 stars

Streamlined by job management

Our company has been using ServiceM8 for over a year now and we are very happy with the results. Booking jobs in has never been easier. Our engineers can create/accept jobs and produce invoices all whilst on-site. The integration between ServiceM8 and Xero also means that I, as a business owner, can track all payments and outstanding invoices seamlessly, which has massively improved our workflow across the business.
JO
Joshua O'Bryan
Posted 27 Feb 2025
5 out of 5 stars
Service m8 has been great addition to our business. The integration with Xero has also been very handy.

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Invoicing and jobsTime tracking

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@servicem8.com

Follow

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.