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Workhorse Order & Inventory Management

Reviews & ratings
Reviews by verified Xero users.
5.0 out of 5 stars
26 Reviews

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Most recent reviews

Richard Lawes
Posted 19 Jun 2024
5 out of 5 stars

Workhorse Implementation with Xero link

At the same time as moving from Sage to Xero, we implemented Workhorse for sales order processing and invoicing (including EDI and Xero integration), purchase order processing, and stock control. From the outset, Workhorse were very professional and took us through a well-structured implementation programme that ensured we covered all aspects of the project. Their lead consultant was helpful, knowledgeable, and clearly demonstrated how versatile the system could be. As we firmed up on processes, the consultant was able to tailor the appearance and outputs from the system to look like our own, offered suggestions for improvements, and improved the end-user experience considerably. After a period of testing, we went live on schedule, and the consultant helped us overcome those challenges that only occur in a live environment. We are indebted to Workhorse, to their consultant and support team, for completing this project and integration with Xero and EDI successfully, on time and on budget.
Eleanor Barnard
Posted 6 May 2024
5 out of 5 stars

Excellent customisation & support

We deployed Workhorse after a 3 month implementation that involved quite a bit of customisation to our specific requirements, including managing serial numbers, RMAs and subscriptions. We are delighted with the outcome. It’s user-friendly and has helped reduce a lot of our reporting and stock/order management admin. It integrates with Xero and our e-commerce platform. We are now able to produce reports in just a few clicks due to their help in creating reports that are bespoke to our business. The support we had going through the implementation stage was excellent and we’re even more impressed that the ongoing support has been just as responsive. Whilst we inevitably had a couple of teething issues with such a major project, they are very quick to respond to queries and make adjustments where required. We were able to import our historic subscriptions, and process new orders smoothly from day 1. Bespoke additions are no issue for them and are good value. Highly recommended.
Jason Andrews
Posted 24 Apr 2024
5 out of 5 stars

Excellent product and support

The implementation team quickly understood our business and the technical bespoke requirements we had. The flexibility of the software allowed us to create a well suited interface, together with behind the scenes processes that now save us an enormous amount of time. Technical support for any bugs and further integration requests is outstanding. Workhorse is a great product backed up by a great team.
Nigel Peacock
Posted 23 Apr 2024
5 out of 5 stars
Workhorse is now an integral part of our business linking our delivery to our invoicing with Xero seamlessly. The changes that we asked for were all done with little effort from us. Great company to deal with.
Gavin Banks
Posted 23 Apr 2024
5 out of 5 stars

Fantastic Bespoke Capabilities

Workhorse has been a game changer for our business. It's moved us from using multiple spreadsheets and other applications to one centralised system, it even integrates with our e-commerce site so orders are uploaded automatically in Workhorse which saves a huge amount of manual processing time and increases our productivity. Xero integration works seamlessly to the point where only our finance team need access to Xero for reporting and accounting tasks, our sales, service and admin teams only use Workhorse for all of their daily activities. Customisation options seem endless, we are yet to ask for an addition or change that the Workhorse team haven't be able to accommodate for us.
Geoff Watts
Posted 15 Apr 2024
5 out of 5 stars

Excellent Service and System

We installed Workhorse to add clarity and structure to our stock management process. Whilst small our way of operating is complex and the system and implementation team were flexible enough to deliver a system that is giving much greater clarity of what stock is where and what needs to be delivered to our customers. Highly recommended.
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