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Reviews & ratings
3.6 out of 5 stars
135 Reviews
5 star(48%)
4 star(16%)
3 star(7%)
2 star(10%)
1 star(19%)
Leanne Rolton
2 out of 5 stars

Doesn't do what it promises

Also about to ditch it - very disappointing and feel that the marketing video's are misleading. After getting a consultant we're still no more advanced.
Alex Gordon
1 out of 5 stars

Frustrating, and about to ditch it!

The way this system is going, I'm about to pull the pin. I have taken over a company, and can't transfer a lot of things from the previous company to the new company system because the export functions aren't there. For instance I can't export categories, templates, and other critical things that are going to allow continuity with my business. How hard is it to handle more than 500 records at a time when importing? Apart from splitting the files, copying the header row to every file and then painstakingly importing 13 files at a time, there is no other method.
Josh Kleinig
2 out of 5 stars

Mobile App PO's

It is a real pain that a PO can not be raised against a job on the mobile app.
Maggie Deller
2 out of 5 stars

Terrible Support

Support times are ridiculous and beyond a joke. Cannot get anyone to assist.

Response from WorkflowMax

Hi Maggie - let me reach out to you and see how we can fix this!
Mthobisi Hopewell Moyo
1 out of 5 stars

Purchase orders

Can you do purchase orders to suppliers for the jobs and also link the purchase orders to the supplier invoices. It will be best to have a requisitioning process and approval a well

Response from WorkflowMax

Thanks we will pass this feedback onto our product team for evaluation.
Phillip Le-Haase
1 out of 5 stars

terrible customer service

The app itself is great to use , as soon as someone gets any problems , your screwed , ive sent 4 emails with my problems and nothing in return , this is effecting me sending quotes out no and inturn my buisness , THIS IS NOT ON , UPGRADE THE CUSTOMER CARE TEAM

Response from WorkflowMax

Hey Phillip - let me reach out directly to you and find out what's happened here, sorry your experience hasn't been great. Let's see if we can fix that.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.