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Fishbowl Manufacturing and Warehouse

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Reviews by verified Xero users.
4.7 out of 5 stars
125 Reviews

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KB
Kate Brennan
Posted
5 out of 5 stars

so logical

the people at fishbowl are fantastic and super helpful. the program is very logical and easy to use.

Response from Fishbowl Manufacturing and Warehouse

A huge thank you, Kate! 🎉 We're thrilled to hear you're having a great experience with both Fishbowl and our team. Thanks for taking the time to leave a review, it means a lot!
AR
Anne-Marie Rosselli
Posted
1 out of 5 stars

Unimpressed

Glitches, slow to help with troubleshooting. Have to keep calling to get help. Due dates not available to customise for vendors.

Response from Fishbowl Manufacturing and Warehouse

Thank you for your feedback Anne-Marie. We're sorry to hear your experience hasn't met expectations. We understand how frustrating issues and delays can be, and we're continually working to improve both our product and support experience. We appreciate your comments regarding vendor due date customisation and our team will be in contact to give you an update on this shortly.
FY
Fengling Ye
Posted
5 out of 5 stars
Very helpful to have fishbowl integrated with Xero, streamilned our bookkeeping process.

Response from Fishbowl Manufacturing and Warehouse

Thanks for sharing your feedback, Fengling! We are so glad to hear the integration is making your bookkeeping process smoother.
CN
Calvin Ng
Posted
5 out of 5 stars

Great support and team to work with

Great team to work with. They have a great customer service team that will help you with every step of the way, which my team and I really appreciate. Great customer service is critical with change management, especially when it's software like this.

Response from Fishbowl Manufacturing and Warehouse

Calvin, thanks so much for sharing this fantastic review. Supporting teams through change is a big focus for us, so it’s great to hear our team was there when it mattered. Your feedback means a lot to the whole team.
RH
Richard Harms
Posted
5 out of 5 stars

Brilliant Support & Service

The support team at Fishbowl have been fantastic to deal with. Professional, extremely helpful with great response times. I can't recommend them highly enough. Great people to work with.

Response from Fishbowl Manufacturing and Warehouse

Thanks, Richard! Fast, helpful support is something we take seriously, so it’s great to know it’s been your experience. We’ve really enjoyed working with you as well.
NA
Nella Adamo
Posted
5 out of 5 stars

Love Fishbowl for Inventory Management

We were originally using the Xero stock function which has limited functionality. After a lot of research, we landed on Fishbowl which has strong integration with Xero. I'd give the onboarding 10/10 with lots of time put into training our team - Jay was a superstar and went above and beyond to train the warehouse team (novices to the whole inventory management concept) even taking extra training with older staff. Support has been great when we've had issues also.
One person found this review helpful.

Response from Fishbowl Manufacturing and Warehouse

Thank you for your fantastic feedback. It is great to hear the system is working well for you. We will be sure to pass on your kind words to Jay and our Support Team. We are so happy to hear the additional training, particularly for your warehouse team, helped bring everyone up to speed.
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