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uCollect

By uCollect
4.68 out of 5 stars
Free trial available
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Automate your invoice collection with Direct Debits, eCheck and Credit Card Charges. Use Stripe, SEPA, EziDebit, NetCash, ABA file, NZ banks and more.
Rated
4.7
out of 5
Reviewed by
30
Xero users
Try this app
Free trial
available
Listed for
8 years
July 2016

Overview

uCollect helps you automate the collection of invoices through pre-authorized credit card and ACH/Direct Debit charges. Get paid automatically, regardless of the amount or frequency of your invoices. Fully integrated with Xero we avoid those annoying synchronization processes and errors. Once you have set up your contact's payment profile in one of our integrated gateways (including Stripe, Forte, ABA file, Windcave, Netcash, Authorize.net, SEPA files and NZ bank file formats) we will automatically initiate collection through the gateway on the due date of the invoice. No need to chase up unless the collection fails (and we handle failures automatically for some gateways). uCollect has saved users hours of time each month and helps ensure that cash keeps flowing in your business. Advanced features include installments, automatic payments, partial payments, receipts, reminders and more.

uCollect + Xero

Real-time Invoices and contacts details are read by uCollect. Full integration with Xero's Payment Services feature. When an invoice is marked as paid uCollect send the payment record to Xero to allow for easy reconciliation.

Reviews & ratings

4.7 out of 5 stars
30 Reviews

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Most recent reviews

TA
Technology Admin
Posted 5 Sep 2024
1 out of 5 stars

No support or response for urgent issue(Sorry, something is wrong with that link)

This has been a very good app but when error messages telling you to contact them show up their is no actual way to reach a person over the phone. We have been getting "Pay Now Sorry, something is wrong with that link. Please try again or contact us directly." message for a long time and has the potential to hurt our busssiess. No status page either. I'm willing to revise my review because everything else has worked good but not being contacted is a huge issue.

Response from uCollect

Your requests came in outside our support hours. A response was sent as soon as we opened in the morning. We apologise for the inconvenience.
JW
Jared Winton
Posted 2 May 2024
5 out of 5 stars

Awesome

Exceptional product backed by exceptional support. Ucollect saves us hours and hours every month.
RL
Robert Letizia
Posted 21 Feb 2023
5 out of 5 stars

A+ Support

Sent a contact support from the website at the end of the day not expecting a response till the next day, Peter contacted me within 10 minutes, sorted out my setup issue and its working like a dream. Many Thanks

Additional info

Shared data

Xero
uCollect
Bank Transactionsshared from uCollect to Xero
Accountsshared from Xero to uCollect
Tax Ratesshared from Xero to uCollect
Paymentsshared from uCollect to Xero
Invoicesshared from Xero to uCollect
Credit Notesshared from Xero to uCollect
Contactsshared from Xero to uCollect

Functions

Payments

Industries

Professional servicesEducationNot for profit

App details

By uCollect
Added in 2016

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@ucollect.biz

Try uCollect for free

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.