Projectworks

We are a tech consulting firm and have used Projectworks for the past 4 years to manage resourcing and timesheeting. Over time we have started utilising more functionality including expense management; forecasting and now people performance development processes to inform our business processes. Projectworks makes invoicing easy and enables our Project Managers to accurately forecast and track their performance to budget which (using the API) we can then easily report on for Senior Leadership. Last year we turned on integration to Xero and I wish we had done it much sooner. Reconciling to Xero is as simple as a click of a button and it has sped up my end of month invoicing processes substantially. With recent updates to the expenses section of Project Works, we were also able to streamline our expense reimbursement process so that expenses are loaded and draw down on project budgets; allowing us to accurately track project profitability. Projectworks is one of those software solutions that has so much to offer that we're only scratching the surface, but we are continuing to find new value in it with new features being released regularly. Our customer success manager, Zabe at Project Works is always super helpful, eager to ensure we get the most from the platform and willing to spitball ideas for improvements which often soon become part of the product roadmap and released as new features, continuing to add value.

Fantastic friendly team to work with, the whole experience from start to go live was smooth and efficient. Their team are very quick and responsive to get back to any queries and happy to help with training, process development and reporting. Our key benefits for moving to ProjectWorks: Ease of use – admin and consultants using T&E Improved end of month workflow Project visibility Mobile App Collaboration Constant improvements and updates based on their customer feedback, love how we are kept up to date with these by emails and links to their website for details and training

Great team to work with; easy to talk to, friendly, smart, adaptable. They 'get' it. The software keeps improving regularly, and they have good communication about the changes. During onboarding they were willing to make changes that would make it work for us, but also pragmatic about balancing considerations of priority and impact for us, consideration of the product roadmap and demand from other customers, and slight workarounds (alternatives) too.. all well considered and collaborative. The product is fast and responsive too. This category of software is a real minefield to find the right fit, so ProjectWorks isn't going to be right for everyone, but if you think it might be close to the key things you need, then my advise is go on the journey with them as you will speak to friendly intelligent humans along the way, and your frustration levels will be low (I don't think you can say the same for most other products in the category).