Chaser is Xero’s leading accounts receivable partner, designed for businesses selling on payment terms, with forecasting tools that help finance teams gain clearer visibility over expected payments and future cash flow:

• Get invoices paid 54+ days sooner
• Reduce your DSO by 75%
• Save 15+ hours per week on accounts receivable tasks
• Grow fearlessly with predictable cash flow
• Maintain great customer relationships

Why use Chaser?

Automate without losing the human touch

• Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding
• Instantly craft email responses using AI embedded within Chaser that learns your brand and writing style

Keep track of all chasing activity in one place

• Get a full overview as debtor communications and replies are pulled into Chaser automatically
• CRM integrations let you log communications in systems like HubSpot, Salesforce, and Zoho CRM automatically
• View a consolidated communication history for every invoice and every customer in one place
• Reconcile with Xero automatically, so you never chase a paid invoice
• Include notes and recordings from phone calls, set task reminders, and assign follow-up tasks to your teammates

Grow confidently with customizable cash flow visibility

• View automatic cash flow predictions from your Xero data and debtor payment behavior
• Reflect your business reality with full flexibility in overrides and anomalies
• Save time building forecasts from scratch, and avoid using rigid automated tools

Segment and optimize your receivables approach

• Create unlimited custom workflows that suit your different customers segments, such as good payers, bad payers, or split by language
• Schedule as many payment reminders as you require, at intervals you choose
• Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays
• Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period

Increase your chances of getting paid

• Schedule reminders via email, SMS, post, and automate your debtor-phone calls.
• Personalize every reminder automatically, with data such as customer names, amount owed and due dates
• Incentivize early payments with auto-applied discounts and late fees

Make it easier for debtors to pay

• Give all your customers access to a dedicated Payment Portal
• Offer multiple payment options to suit your customers’ needs in one location
• Reduce time on payment admin, as all documentation and details are available to customers in their portal

Get invoices paid faster

• Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+
• Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase.