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Tired of having to chase your customers to get invoices paid. Automate your business's accounts receivables with Pinch. Xero’s top rated payments app.

Overview

Do you invoice your customers to receive payments? Pinch aims to give you back the time and resources that your business spends invoicing and chasing payments. Spend more time doing important work and less time on accounts administration with Pinch.

No gimmicks necessary. Pinch achieves its goal by giving you all the tools the big businesses use in a package that is easy and intuitive to set up and manage.

With Pinch, your business is able to collect credit card payments, offer direct debit for repeat customers and set up payment plans for customers struggling to pay off their bills. It even gives your customers the option to set up a customer portal, allowing them to manage their own accounts, change details, set up direct debit themselves and download invoices.

Unlike competitors, our direct debit feature allows your customers to automatically pay on a repeat basis using not just bank transfer but credit cards too, and can even work for customers whose invoice amounts change regularly (hello auto-recurring time and materials billing!).

Pinch customers repeatedly tell us that one of their favourite features is our batch payments functionality, which allows you to send one email containing several invoices, and allows your customers the ability to pay off one or several of these invoices at the click of a button.

Best of all, invoices that are paid using Pinch are then automatically reconciled with your accounting system providing a cleaner file. Your accountant will love you come tax time!

Pinch charges 30c/transaction plus 1% for direct debit from a bank account (capped at $5) and 1.95% for credit and debit cards.

There are no setup, minimum, or monthly fees.

Explore all features of Pinch Payments
Pinch Payments
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Pinch Payments + Xero

There’s a reason that Pinch is the highest rated payments and invoicing app on the Xero App Store. When you add Pinch Payments to your Xero package; invoicing and collecting payment goes from a mind numbing admin task to a simple set of automations. Whether it's just one painful part that's the problem, or you want your entire accounts receivables process automated from end to end, Pinch can assist.

Synchronising Pinch with Xero is easy. Simply create a free account on the Pinch website and follow the prompts to authorise it with Xero. You can connect Pinch with Xero in under 60 seconds. From there upload business verification information for approval and within a couple of business days you can start removing a massive headache.

When you set up your Pinch account it automatically syncs your Xero contact list, no manual data migrations necessary.

Some of our Xero specific features include:

Adding a payment link to your Xero invoices to allow your customers to pay for services with a credit or debit card instead of having to log into their online banking and transfer you cash.

Or better yet...

Auto-sending invoice alerts via email from Pinch when marked as approved in Xero. This is great if you use a separate job tracking system that copies invoices to Xero such as a time tracking system, job management platform or project management system. Our tech support, pool maintenance and home services customers absolutely love this feature as it unlocks the ability to automatically invoice when doing time and materials billing.

From there you can easily send direct debit requests to any of your existing customers that are a bit tardy with payment and get them to pre-approve you for auto payment on your routine invoices. You can even set authorisation limits, so if you have customers that do repeat small jobs but also have larger invoices, you can automatically collect the smaller ones, without shocking them by taking the larger ones.

By using the above two features in tandem, you can make collecting payments on the vast majority of your invoices automatic.

Last but definitely not least; gone is the need to do manual reconciliation because Pinch does it for you! Every payment we process gets automatically reconciled with the corresponding Xero invoices. Yet another routine accounts admin step gone. This cleaner more consistent file will make you your accountant's favourite client.

Reviews & ratings

4.7 out of 5 stars
59 Reviews
5 star(90%)
4 star(3%)
3 star(0%)
2 star(3%)
1 star(3%)
CV
Coralie Van Wilder
Posted
2 out of 5 stars

Issues with Xero integration and customer service not responding

Unfortunately there have been a few glitches in the integration between Xero & Pinch (when a customer changes payment method the fees are not accounted for correctly), a bit annoying but the biggest problem is after multiple emails and submitting a ticket over the last couple of weeks still haven't heard from the customer support team... and no number to call. Will start to look for alternatives which is a shame as otherwise it was working well.
KH
Kevin Harm
Posted
5 out of 5 stars

wish everything was this easy!

With Pinch, our business almost runs itself. It is almost disappointing that we only had to ask for support once as it was amazing. Great service!
WD
Wendy de Beer
Posted
5 out of 5 stars

Super Pinch Payments

Everything runs smoothly, the clients pay, and pinch does the rest, the money comes into my bank account without any activation from me and the communication from Pinch is great. If you're looking for peace of mind, knowing that your income is being handled professionally then I can highly recommend Pinch.

Response from Pinch Payments

Thanks so much for the great feedback Wendy. Hope all is well!

Additional info

Shared data

Xero
Pinch Payments
Payment Servicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Invoicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Contactsshared from Xero to Pinch Payments and from Pinch Payments to Xero
Branding Themesshared from Xero to Pinch Payments
Bank Transactionsshared from Pinch Payments to Xero
Accountsshared from Xero to Pinch Payments and from Pinch Payments to Xero

App details

Added in 2017

Countries

Australia, New Zealand

Languages

English

Support

Setup walkthroughContact supporthello@getpinch.com.au

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Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.