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Pinch Payments

By Pinch Payments
4.76 out of 5 stars
Pinch Payments is one of the highest rated payments app on the Xero App Store. Over 3000 businesses have now used Pinch to eliminate late payments for good.
out of 5
Reviewed by
Xero users
Listed for
6 years
November 2017
Key functions
Invoicing and jobs


Pinch Payments is one of the highest rated payments app on the Xero App Store. Over 3000 businesses have now used Pinch to eliminate late payments for good.

Our customers vary but we are the perfect solution for food and beverage wholesalers, B2B recurring service businesses like accountants or digital marketing agencies, recurring home service businesses and essential family service providers like community meals delivery services, children's education providers and local membership organisations. Pinch is the perfect payments platform for any businesses that invoice customers regularly and find themselves having to chase them down to get their payments.

What Pinch can do?

Accept one time credit card payments on invoices, and easily set up direct debits agreements.

Collect payments automatically on any invoice in Xero with our Pre-Approvals feature. Your customer can nominate their bank account, or use their credit card. Hundreds of businesses have made the switch to Pre-Approvals and get 100% of their invoices paid on time.

Offer your customers payment plans - breakdown larger invoices into smaller payments and easily turn consistent late payers into good ones.

Offer your customers their own secure portal to make payments to you, and any other suppliers they have that use Pinch.

Enable the Pinch Plus browser extension to use Pinch without leaving Xero.

Our helpful Australian based support team will work tirelessly to take care of you and your payments. We work seamlessly with your accountant or bookkeeper to set up Pinch the way that works best for you. Don't have one? We can work with you directly, or find one for you.

Are you more technical? Use our Payments API to enable our features in your own software platform. Our tech team has worked for some of the world's largest payment companies, and our approach to tech partnership is full collaboration. If you need a more integrated and technical solution we’ve got you covered.

Pinch Payments
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Pinch Payments + Xero

There’s a reason that Pinch is one of the highest rated payments and invoicing app on the Xero App Store.

When you add Pinch Payments to Xero; invoicing and collecting payment goes from a mind numbing admin task to set and forget. Whether it's just one painful part that's the problem, or you want your entire accounts receivables process automated from end to end, Pinch can assist.

Connecting Pinch with Xero is easy. Simply create a free account on the Pinch website and follow the prompts to plug it into Xero. From there upload business verification information for approval and in as little as 24 hours you can be up and running.

When you set up your Pinch account it automatically syncs your Xero contact list, no manual data migrations necessary.

Some of our Xero specific features include:

Adding a payment link to your Xero invoices to allow your customers to pay for services with a credit or debit card instead of having to log into their online banking and transfer you cash.

Or better yet ...

Auto-sending invoice alerts via email from Pinch when marked as approved in Xero. This is great if you use a separate job tracking system that copies invoices to Xero such as a time tracking system, job management platform or project management system. Our tech support, pool maintenance and home services customers absolutely love this feature as it unlocks the ability to automatically invoice when doing time and materials billing.

From there you can easily send direct debit requests to any of your existing customers that are a bit tardy with payment and get them to pre-approve you for auto payment on your routine invoices. You can even set authorisation limits, so if you have customers that do repeat small jobs but also have larger invoices, you can automatically collect the smaller ones, without shocking them by taking the larger ones.

By using the above two features in tandem, you can make collecting payments on the vast majority of your invoices automatic.

Last but definitely not least; gone is the need to do manual reconciliation because Pinch does it for you!

Every payment we process gets automatically reconciled with the corresponding Xero invoices. Yet another routine accounts admin step gone. This cleaner more consistent file will make you your accountant's favourite client.

Pinch can also be used to automatically collect invoices from systems like Paidnice, ServiceM8, Simpro, Pooltrackr, Bufferzone, Timely, Upstock, Cin7 Core, Unleashed Inventory, WorkGuru, Cybake and more. If system you use pushes invoices into Xero, we can automatically take the payment.

Reviews & ratings

4.8 out of 5 stars
86 Reviews

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Most recent reviews

Jo Pippos
Posted 18 Jul 2024
5 out of 5 stars

Pinch Payment Processing with Xero

Ive used almost every payment portal over the years and this by far and away the best. Easy to use, simple to set up and our customers are happy that it's an Australian based company. Low fees, fantastic integration with Xero and the team are always happy to help and look at implementing suggested feature updates. The platform just works. No ifs, buts, ands or maybes. Its Australian Banking compliant, integrates seamlessly and both the company and customer portals are easy to use and navigate. Online payments are simple for customers to pay you and payments in are reconciled with ease. Great work. Would recommend to anyone!
Andrea Wells
Posted 3 Jul 2024
5 out of 5 stars

Immediate & professional support

Pinch have not only helped transform my accounting processes in a positive way, but they have also provided very prompt and helpful technical support on every query.
Leanne Schomacker
Posted 25 Jun 2024
5 out of 5 stars

Great Payment Service

I switched to Pinch from another service when they put up the fees. I particularly like being able to use either a credit card or bank account. It is really easy to set up and syncs seamlessly with Xero.

Additional info

Shared data

Pinch Payments
Payment Servicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Invoicesshared from Xero to Pinch Payments and from Pinch Payments to Xero
Contactsshared from Xero to Pinch Payments and from Pinch Payments to Xero
Bank Transactionsshared from Pinch Payments to Xero
Accountsshared from Xero to Pinch Payments and from Pinch Payments to Xero
Branding Themesshared from Xero to Pinch Payments


Invoicing and jobsPayments


Professional servicesConstruction and tradesAccounting

App details

By Pinch Payments
Added in 2017


Australia, Canada, New Zealand, United States




Setup walkthroughContact



Get started with Pinch Payments

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.