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Trove

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5.0 out of 5 stars
12 Reviews

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MK
Millie Keigher
Posted
5 out of 5 stars

Time-Saving Automation, Seamless Setup, and Outstanding Support

I really like Trove’s inbox feature. It lists the actions, and when I click one, it generates an AI email I can send, which saves so much time. Trove has already brought us many more responses than our previous automated chasing system. I particularly like the integration with the accounts payable inbox: the emails come directly from our accounts inbox, and we can respond to them there instead of having them come from an email that looks like spam. The Xero integration is also perfect. Customer service has been brilliant. Anna and the team made the switch seamless, imported our schedules and templates, and tailored Trove to what our credit control service needs. The setup was super easy, and when we have questions, they’re always answered within the same day. Would highly recommend!
DE
Daniel Everall
Posted
5 out of 5 stars

Very responsive and good value

We now pay 1/3 of what we paid with someone else, and yet Trove is far easier to use and gives the same service as we need. If there is something that needs an improvement or we have a question the team are very responsive. Some improvements are made within the hour which is amazing. Keep up the good work!

Response from Trove

Thanks Daniel! Great to hear the switch is paying off. Keep the feedback coming, it's how we keep improving Trove.
DM
Diane Middleton
Posted
5 out of 5 stars

Taking the headache out of Credit Control

We moved over to Trove a few months ago and are very happy with it. We have received an excellent level of support with the on board process. The software is very intuitive and easy to navigate. We have been able to tailor it to suit our specific needs as it offers so much flexibility.

Response from Trove

Thank you Diane! Happy to hear it's doing the job :)
DG
Daniel Gilmour
Posted
5 out of 5 stars

Credit Control made easy

We have changed over to Trove a few months ago and have not regretted it. easy onboarding and great support. the system itself is easy to navigate and accurate. sync is seamless with Xero. They have a great insights/analytics area as well.

Response from Trove

Great to hear Dan. We're glad you came onboard!
DD
Daisy Docherty
Posted
5 out of 5 stars

Just what we were looking for

This app has saved us a huge amount of valuable time. We had always struggled with Xero’s automated email function, as we invoice multiple clients within the same organisation. This app has allowed us to assign email addresses to individual invoices, which has made the process far more efficient. I would highly recommend it to any organisation facing the same issue. Trove is easy to use and very forward thinking, actively taking on customer feedback and implementing changes to meet customer needs.

Response from Trove

Thanks Daisy! Glad Trove could solve the issue of invoicing multiple contacts per Xero org.
NB
Nicole Brown
Posted
5 out of 5 stars

Thrilled with this app!

We are beyond thrilled with Trove - the functionality is exactly what we need and the customer service is fantastic. Highly recommend!

Response from Trove

Thanks so much Nicole! Glad it's helping you and the team :)
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.