Overview
Automated Invoice Reminders That Protect Your Client Relationships
Late payments slow your business down. Chasing clients for money feels awkward and can damage relationships. Solido gives you a better way: automated invoice reminders that are respectful, consistent, and entirely on your terms.
Why Businesses Choose Solido
Solido is built for relationship-led businesses that want to get paid faster without aggressive payment demands. You decide the timing. You control the tone. Your clients receive professional reminders that encourage payment while preserving trust.
Key Benefits
Get Paid Faster Reduce your Days Sales Outstanding by up to 30 percent. Automated reminders ensure no invoice slips through the cracks.
Save Hours Every Week Stop spending time on manual follow-ups. Businesses save 20 or more hours per week on accounts receivable tasks.
Protect Client Relationships Solido sends respectful, professional emails that reflect your brand and maintain goodwill with your clients.
Stay in Control Choose when reminders go out, how they are worded, and which clients receive them. Pause or adjust anytime.
Complete Visibility Track invoice status, monitor payment progress, and see exactly what has been sent, all from one dashboard.
Core Features
Automatic Invoice Sync Solido connects to Xero and pulls in your invoices automatically. No manual data entry. Your data stays accurate and up to date.
Customisable Email Reminders Create templates that match your brand voice. Schedule them before, on, or after the due date. You decide the cadence.
Sends From Your Mailbox Reminders come from your own email address. Clients see a familiar sender, which builds trust and improves response rates.
Invoice Dashboard Filter by status, sort by days overdue, and identify which accounts need attention at a glance.
Team Collaboration Multiple users can access the same workspace, track progress, and coordinate follow-ups.
Who Solido Is For
Professional services firms, agencies, consultancies, and any business where client relationships matter. If you use Xero and want to improve cash flow without compromising professionalism, Solido is built for you.
The Result
Fewer late payments. Less admin. Stronger client relationships. Solido turns invoice collection into a seamless background process while you focus on growing your business.
Solido + Xero
How Solido Works With Xero
Solido connects directly to your Xero account through a secure integration. Once connected, your invoice data flows automatically into Solido, keeping everything in sync without manual effort.
What Data Syncs From Xero
Invoices Solido imports all your invoices from Xero, including invoice numbers, amounts, due dates, and payment status. As invoices are created, updated, or paid in Xero, Solido reflects those changes automatically.
Contacts Your customer and contact information syncs from Xero. This includes company names, contact person details, and email addresses. This is everything Solido needs to send reminders to the right people.
Payment Status When a client pays an invoice in Xero, Solido detects the status change and stops sending reminders for that invoice. No manual intervention required.
How the Sync Works
Real-Time Updates Solido monitors your Xero account for changes. When you create a new invoice or receive a payment, the update appears in Solido within minutes.
Historical Data Import When you first connect, Solido imports your existing invoices so you can start sending reminders right away. You do not need to wait for new invoices to begin.
Sync Monitoring Solido tracks every sync operation. If something goes wrong, you will see it in the sync monitoring dashboard along with details about what happened and how to resolve it.
Data Security
Your Xero connection uses OAuth 2.0, the industry standard for secure API access. Solido never stores your Xero login credentials. You can disconnect the integration at any time from your Xero account settings.
Multi-Organisation Support
If you manage multiple Xero organisations, Solido supports connecting to more than one. Each organisation gets its own workspace, keeping your data organised and separate.
What Solido Does Not Change
Solido is read-only when it comes to Xero data. It imports invoices and contacts but does not modify anything in your Xero account. Your accounting data stays exactly as you entered it.
Always in Sync
The integration runs continuously in the background. You do not need to manually refresh or re-import data. Solido keeps your invoice information current so your reminders always reflect the latest payment status.
Getting started
Getting Started With Solido
Setting up Solido takes just a few minutes. Follow these steps to connect your Xero account and start sending automated invoice reminders.
Step 1: Get the App
Click the Get this app button on this Xero App Store listing. This is the easiest and fastest way to begin. You will be guided through the connection process automatically.
Step 2: Create Your Account
Sign up for a Solido account using your email address. If you already have an account, simply log in. Solido offers a 30-day free trial so you can explore all features before committing.
Step 3: Connect to Xero
Authorise Solido to access your Xero account. You will be redirected to Xero to grant permission. Select the organisation you want to connect and confirm. The connection takes seconds.
Step 4: Import Your Invoices
Once connected, Solido automatically imports your invoices from Xero. This includes both current and historical invoices. You will see them appear in your dashboard within minutes.
Step 5: Set Up Your Email
Configure the email address you want reminders to send from. Solido can connect to your existing mailbox so emails come from your own address, maintaining a professional appearance.
Step 6: Create Reminder Templates
Build email templates that match your brand voice. Customise the subject line, message content, and tone. Save templates to reuse across different reminder schedules.
Step 7: Schedule Your Reminders
Choose when reminders should go out. Set up a sequence. For example, three days before the due date, on the due date, and seven days after. Solido handles the rest.
Step 8: Review and Launch
Check your settings, preview how reminders will look, and activate your first reminder campaign. You can pause, edit, or stop reminders at any time.
Tips for Success
- Start with a friendly tone. Reminders that feel helpful rather than demanding get better results.
- Use your own email address. Clients respond better when they recognise the sender.
- Monitor your dashboard regularly. Keep an eye on which invoices are getting paid and adjust your approach as needed.
Need Help?
Solido includes built-in guidance throughout the app. If you have questions, our support team is available to help you get set up and make the most of the platform.
Ready to Begin?
Click Get this app above to start your free trial. Connect your Xero account, set up your first reminders, and start getting paid faster, all in under ten minutes.
