ServiceM8 integrates seamlessly with Xero, allowing you to manage any field service business from a client’s first call through to job completion, invoicing and payment.
    Overview

    ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

    It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

    ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

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    ServiceM8 + Xero

    Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

    • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
    • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
    • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
    • Tax rates and income account codes are imported automatically from Xero.

    Reviews & ratings

    4.5
    172 Reviews
    5 star
    (78%)
    4 star
    (10%)
    3 star
    (5%)
    2 star
    (2%)
    1 star
    (4%)
    MV
    Melissa Verryt
    Posted

    Best value

    Been using ServiceM8 over a year now, makes capturing things on job site easy, keeps us pretty much paperless and reduces office time with easy sync to Xero. Easy to learn and great support too :)
    SD
    Shawn Dreyer
    Posted

    Good/Not Good

    I have tried ServiceM8 for a while to see how it works. Love the fact that it works so easily across all my Apple devices, especially the calendar. A couple of issues I have : 1)No telephone support when you cant seem to figure out how something works and you need some advice/help. 2) ONLY syncs one way with Xero. 3) Gives you the option to let Xero select the invoice numbers, but still generates it own which does not match Xero records again. 4) Very liitle option to customise fields you would like you use/see. Overall a good program, but needs some more improvements.
    LC
    Luke Cauchi
    Posted

    Simple and Easy

    From when I started using ServiceM8 it has been awesome for up front payments and documenting works that has been done when previously on site. One improvement I would like to see is the ability to drag photos from the app the files on my computer. All in all 100% improvement on my business!
    Additional info

    Shared data

    Xero
    ServiceM8
    Tracking Categories
    Tax Rates
    Payments
    Items
    Invoices
    Contacts
    Bank Transfers
    Bank Transactions
    Accounts

    App details

    Added in 2015

    Countries

    Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

    Languages

    English

    Support

    Setup walkthroughContact supportsupport@servicem8.com

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    Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.