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Starshipit

By Starshipit
2 out of 5 stars
 2 reviews
Free 30 day trial available
Get this appView pricing plans
Save time, cut shipping costs and fulfil orders faster. Starshipit helps online retailers automate shipping and fulfilment, connecting major eCommerce platforms and couriers from order import to dispatch. No per-label fees, plus free onboarding and unlimited support.
Rated
2.0
out of 5
Reviewed by
2
Xero users
Try this app
Free 30 day
trial available
Listed for
13 years
July 2013

Overview

Spend less time on fulfilment, cut shipping costs and get orders out the door faster.

Starshipit is a shipping and fulfilment platform that helps retailers automate manual tasks, save time and deliver a better customer experience. Whether you're shipping dozens of orders a week or thousands every day, Starshipit helps you keep orders moving as your business grows.

Connect your eCommerce stores and carriers in one place. Automatically import orders, create shipping labels and documents in bulk, and use shipping rules to select the right courier and service for each order. Reduce manual work, minimise errors and spend less time processing orders.

As your business grows, add more tools to improve your fulfilment process. Protect your margins with live shipping rates and duties and taxes at checkout, keep customers informed with branded tracking updates and simplify returns with a self-service portal. For more advanced fulfilment needs, Starshipit WMS connects inventory and warehouse operations with shipping, helping you manage everything from receiving and picking to packing and dispatch in one platform.

Why choose Starshipit?

  • Trusted by 30,000+ retailers and 3PLs worldwide, including Princess Polly, MESHKI, Lorna Jane, Culture Kings, Animates, Oz Hair and Beauty and HealthPost.
  • Cut shipping costs with your own negotiated courier rates or access discounted rates, with no additional per-label fees.
  • Connect your existing tools with integrations for eCommerce, inventory (IMS) and accounting platforms, including Shopify, WooCommerce, BigCommerce, Cin7 and Xero.
  • Ship with leading global couriers including Australia Post, DHL Express, FedEx, TNT, UPS, Aramex and Royal Mail.
  • Grow without switching platforms with additional tools for warehouse management, live rates, returns and multi-location fulfilment.
  • Get help when you need it with free onboarding, training and customer support included in every plan.

Ready to simplify your fulfilment?

Start your free 30-day trial and explore Starshipit with no credit card required.

Starshipit
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Starshipit + Xero

Connect Xero with Starshipit to simplify order fulfilment.

Import orders from Xero directly into Starshipit, reducing manual data entry and making it easier to manage shipping for both eCommerce and wholesale orders.

How it works:

  1. Connect your Xero account to Starshipit.
  2. Import orders from Xero into your Starshipit dashboard.
  3. Process and dispatch orders using your existing Starshipit shipping workflows.

Keep your order information in one place and reduce the time spent transferring details between systems.

Pricing plans

This app includes a free 30 day trial

*All prices are exclusive of tax

Starter

Up to 100 labels/month
AUD 45.00 /month (billed annually)
  • Quick print labels
  • Custom shipping rules
  • Multi-carrier & platform integrations
  • Basic branded tracking & notifications
  • Shipping analytics & reporting
  • Free onboarding & support

Starter Plus

Up to 500 labels/month
AUD 126.00 /month (billed annually)
  • Quick print labels
  • Custom shipping rules
  • Multi-carrier & platform integrations
  • Basic branded tracking & notifications
  • Shipping analytics & reporting
  • Free onboarding & support

Professional

Up to 1,000 labels/month
AUD 180.00 /month (billed annually)
  • All in Starter, and
  • Advanced branded tracking pages and notifications
  • Product catalogue
  • Packing validation
  • Recommended packaging

Professional Plus

Up to 5,000 labels/month
AUD 270.00 /month (billed annually)
  • All in Starter, and
  • Advanced branded tracking pages and notifications
  • Product catalogue
  • Packing validation
  • Recommended packaging

Enterprise

Up to 10,000 labels/month
AUD 495.00 /month (billed annually)
  • All in Professional, and
  • Branded customer returns portal
  • Account management
  • Single sign-on (SSO)

Enterprise Plus

10,000+ labels/month
Custom price
  • All in Professional, and
  • Branded customer returns portal
  • Account management
  • Single sign-on (SSO)
Pricing is provided by app partners. Pricing is correct at time of publishing.

Getting started

Get started with Starshipit in a few simple steps:

  1. Start your free trial at starshipit.com. No credit card required.
  2. Set up your account using the guided onboarding process.
  3. Connect Xero and your couriers to import orders and start shipping.

Free onboarding, training and support are included to help you get up and running.

Screenshot 1 for app Starshipit

Reviews & ratings

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2.0 out of 5 stars
2 Reviews

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Most recent reviews

KM
Kerrie Martin
Posted
1 out of 5 stars

Doesn't perform & ZERO SUPPORT

Worst backup support we have EVER experienced with a company, you very rarely get a ticket answered, and if you do, it is days or a week later with a one liner that doesn't make much sense, the only quick thing is the auto reply you receive when you submit your ticket. Save the headaches & frustration!

Response from Starshipit

Hi Kerrie, thank you for your feedback, and for taking the time to speak with us over the phone. We’re glad we could connect and work through the issue together. Setting up international shipping is complex and I'm glad we could help you work through the correct configuration. Providing timely, helpful support is a priority for us, so we understand how frustrating your experience must have been. We’ll be checking in again soon to make sure everything’s running smoothly, but if there’s anything else you need in the meantime, please don’t hesitate to reach out. Best regards, Team Starshipit
AJ
Andrew J
Posted
3 out of 5 stars

Great Product - Lacks attention to detail

The product design and general operation is great. However, when the cost of misaddressed, mislabeled, incorrect options etc, can be large chargebacks, return fees, misdeliveries - they need to pay more attention to fixing the small issues in their system - validating incorrect addresses, and dropping customer provided data without warning. Weight based rules are good, but adding dimension options could be good (most eComm platforms provide this info now). They need to be more open to customer feedback - they have the typical arrogance found almost solely in AU based IT companies. Even Microsoft allows customers to contact them.

Response from Starshipit

Hi Andrew, thanks for your feedback—we’re glad you appreciate the product design and its operation! We’re sorry to hear about the frustrations you’ve experienced. Address validation utilises the Google API to first verify and cleanse the addresses to minimise printing errors. Once the printing process is initiated, the data is then sent to the courier API. The courier will typically have their own specific criteria e.g. for suburb or city. If the courier returns an error, the print will not go through. It also works on international addresses, something not all shipping platforms can offer. We’re actively working on improvements like better support for dimension-based rules, regularly rolling out requested features at an industry-leading pace (in 2024 alone we solved 258 new feedback requests - almost 1 per working day - driven by 1,645 community votes!). We're therefore interested in your comments on our openness to feedback, as we pride ourselves on being responsive and collaborative. If we missed the mark here, we’d really appreciate the chance to make it right—please don’t hesitate to log a ticket via our support pages, or submit a feature request on feedback.starshipit.com. Your insights help us improve, and we truly value them! Best regards, Team Starshipit

Additional info

Functions

EcommerceInventory

Industries

Retail

App details

By Starshipit
Added in 2013

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@starshipit.com

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30 day free trial available

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