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infoodle

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Reviews by verified Xero users.
5.0 out of 5 stars
17 Reviews

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Tara Osborn
Posted 16 Oct 2023
5 out of 5 stars

Awesome infoodle

We switched from a large, expensive CRM system to infoodle. We couldn't recommend infoodle highly enough to other not-for-profits. The data-import tool is a gamechanger!

Response from infoodle

Thats great to hear. Thanks for the recommendations
DB
David Baslington
Posted 19 Mar 2021
5 out of 5 stars

Gift Aid package

We are a new Infoodle user (3 months) following also becoming a Xero user last year. We only have the Gift Aid + package but the experience has been great. Set up and ongoing support first rate. We have used another package to manage our claims for some years but Infoodle is just another level. So straight forward and the Xero integration saves a huge amount of time. Definitely recommended.
2 people found this review helpful.
PF
Paul Flack
Posted 28 May 2019
5 out of 5 stars
The Infoodle team have been outstanding. They handled the transfer of our data into infoodle and held our hand all the way, as we intergrated XERO with infoodle. They always have fantastic customer support. Infoodle and XERO are excellent. They are perfect! Well Done Infoodle
IJ
Ian JARVIS
Posted 29 Oct 2018
5 out of 5 stars
I use Infoodle for the Gift Aid functionality. If does a fabulous job and massively simplifies the process of reclaiming gift aid. And it does this for a very modest price. There is some preparation to do in Xero - putting donors with a gift aid declaration into a dedicated group for example, but this doesn’t take too much effort and it is a one off task. Then the software goes to work and your gift aid submission is ready to transmit directly to HMRC. The support from Infoodle is excellent. Ask a question and they couldn’t be more helpful. So all in all a highly recommended app to complement Xero. It saved me many hours of what was previously a detailed manual process. A game changer.
GR
Glenn Roberts
Posted 16 Aug 2018
5 out of 5 stars
This is an excellent product and works seamlessly with Xero. As a UK charity, we were looking for a way to manage Gift Aid with Xero and Infoodle is the ideal fit. Easy to setup and the support responses have been excellent. Online training has also proved very useful. Very quick to get up and running and saves a huge amount of time. A straightforward solution - it does the job extremely well. I can highly recommend Infoodle.
MD
Mike Doragh
Posted 18 Aug 2017
5 out of 5 stars
We've been using Infoodle for a year now. There are lots of things it does very well, and it is getting better all the time. I love how responsive they are to feedback and ideas! (They've incorporated loads of my wish list into product improvements already). I think the killer feature for us is the integration with Xero. This makes it a stand-out product for charities/non-profits like us, where managing our donors and receipting them becomes a breeze due to the two-way link-up and syncing between Xero and Infoodle. We are using it as our main CRM for keeping tabs on our donor support base. It is used for a variety of communications including emailing (both via Mailchimp and directly from Infoodle), mailings (mail merge, labels or export csv/excel), organising people and tracking info; and even gathering data through Infoodle's own web-based forms (a bit like Google Forms but straight back into your database!). All cloud-based so no need for installed hardware (goodbye old MS-SQL server we had installed on-site previously). Licensing is based on database size, not per user, so we can finally afford to have all staff able to access our data for no extra cost... instead of just two licenses we had for our previous expensive crm product. Based on my positive experience at work, we've also just started rolling this out at church too, and in that sector it is even more powerful as that is where it started out. (Rating 4.5 stars out of 5 - got to leave them room and motivation to keep improving!)
One person found this review helpful.
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