Awful and potentially threatening my business! They withheld payment for checking without notification. Then eventually sent us an email days later asking for business information, which then led them to cancelling our transactions and holding payments for even longer. Tens of thousands of our cashflow is now tied up in the system which we can't access and is causing a real risk to our operational cashflow! Customer service is shocking with zero accountability or open discussion. Avoid at all cost! As a side note we were forced to use this app by XERO!

Not good, take ages to pay!

A customer entered wrong pin and payment failed, Stripe decided to put our account as a high risk level account because they think we are dealing with "unauthorised money", after submitting all the requested supporting documents they decided to close our account still but won't let you explain nothing except the robot generated emails. They lock up all the payments including those correct ones, neither pay to us nor refund to the customer, massive out of pocket cost to the business.

Makes taking payments simple but I'm yet to find a way to offset the exact charge to the customer which makes reconciling painful to say the least

we have been using this app for about a month now and its been great, fees are the same as our bank but our customers are paying on the day of the invoice or when they see it and payments are linked in xero, Reconciliating the invoices and payments is a breeze and I love how you can see the fees along side the payment on our bank statements. This is one of the best apps.

Bogus Fraudulent Scamsters holding out funds neither refunding customer nor u can refund as account is put on Hold indefinitely. Keeps on changing statements why they are put on hold. If a stupid stripe paid employee comes through i can post their changing reasons publicly. This stripe needs public shamming and boycott