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ServiceM8
Reviews & ratings
4.6
189 Reviews
5 star
(78%)
4 star
(10%)
3 star
(5%)
2 star
(3%)
1 star
(4%)
LM
Luke Muldoon
Posted

Professional job management system

Have been using servicem8 for almost 8 months now and cannot fault it - once setup it is seemless and keeps the customer informed with booking confirmations, reminders, invoices and texts to say I’m on route as well as feedback requests for Google business page once the job is completed. Couldn’t work without it now.
JW
Jonathan Wright
Posted
ServiceM8 has made running our Air Conditioning service business extremely easy. From booking in new jobs to scheduling staff, to logging information its all there on one app. Servicem8 is game changing for us.
LH
Lisa Hanigan
Posted

Streamlined Integration with Xero

I am a bookkeeper and have used various other apps integrated with accounting software. ServiceM8 is by far the best of it's kind! Invoicing and payments are a breeze, not to mention the benefits to the business of creating new jobs and scheduling work on the fly.
SM
Steve McCully
Posted

ServiceM8 is a snip

Certainly for our business of tree snipping / mulching. After looking at other options such as Tradify / Simpro we happened upon ServiceM8 when looking at another business opportunity. Mana from heaven! Quite intuitive to use (we have an older self confessed non-technical worker who has taken to it and his iPad like a duck to water). We love the loss of paper, replaced by communication / workflow visibility across devices, Also appreciate the "how-to" videos and the help function which is actually helpful. Integration with Xero is good however some fields don't always come across (e.g. email addresses / phone numbers). Perhaps some rules need to be set between the two regarding things such as phone number formatting. For example, is it 027xxxxxxx or is it 027 xxx xxxx? The latter being easier to read. Doesn't help that Xero has a light blue font for such things which is not the easiest to read - even more so when on a laptop screen. Enough about Xero, already. After 6 months on ServiceM8, there is absolutely no way we could be without it. ServiceM8 has made adding new jobs, keeping abreast of existing ones so much less demanding / stressful. Invoicing for us is a breeze as our services are not complicated (more time based) and many are quoted in advance. Although there is room for improvement (as there is in anything) I still rate it 5 stars as it is the perfect app for our particular business.
NN
Nick Nolen
Posted

The best addition to our business

Service M8 has changed the entire process of running our business for the better. It's easy to navigate system and learning portal are user friendly and easy to train staff. It's given us a more professional approach in dealing with customers and staff. A must have for any business!
KL
Karl Leggett
Posted

Service M8 is Great

Since using Service m8 we've been able to halve our admin time. We're able to keep track of high numbers of clients and the automations make following up quotes a breeze. Our clients really like the notifications they recieve when we're on our way to them. Easy transfer of info from Service m8 to Xero
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