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ServiceM8

By ServiceM8
Featured app
4.51 out of 5 stars
Free 14 day trial available
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The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.5
out of 5
Reviewed by
258
Xero users
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Free 14 day
trial available
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Featured app
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Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.5 out of 5 stars
258 Reviews

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Most recent reviews

EM
Emma McAuley
Posted 9 Feb 2024
5 out of 5 stars
Using ServiceM8 has been the best move for our small family owned and operated business. It's user friendly and streamlines all aspects, such as scheduling jobs, drafting quotes, sending invoices, staff annual leave etc. Is also very easy to integrate with Xero. Highly recommend.
AC
Ana Carolina Rodrigues Lins`
Posted 8 Feb 2024
1 out of 5 stars

Just for Apple

Best app I've tried so far, but after I saw that it's only for Apple. I thought it was absurd, am I going to force my employees to have an Apple? It doesn't make any sense.
One person found this review helpful.

Response from ServiceM8

Hey there Ana. We understand that not having an Android app is unusual and can seem like a showstopper, but our focus on iPhone/iPad is actually one of the major reasons ServiceM8 is a market leader, such a powerful solution for our customers, and like you said, the “best app i’ve tried so far”. We explain our reasons in full (and dispel the myths) in our video at: https://www.servicem8.com/apple-exclusive If you or some of your team don’t have an iPhone, we have a great initiative to help you save thousands and upgrade your business with brand new iPhones at the same time. You can check out all the details here: https://www.servicem8.com/android-apple-switch
MC
Matthew Clark
Posted 6 Feb 2024
5 out of 5 stars
Great software, it has made the world of difference to our chimney sweeping business

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Time trackingInvoicing and jobs

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.