DEAR Inventory

    Xero staff picksXero staff picks
    As an ecosystem staff picks App, DEAR is the #1 alternative for Tradegecko & Unleashed. DEAR enables you and your team to manage all products, customers, suppliers, contacts, purchases and sales in one easy-to-use system.
    Overview

    DEAR provides an all-in-one platform to help manage growing businesses in retail, wholesale and ecommerce. Take control of your entire operation through centralized order and inventory management, integrated Point of Sale, mobile Warehouse Management and out of the box integrations to leading marketplaces, shipping services and accounting applications.

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    DEAR Inventory
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    DEAR Inventory + Xero

    Once DEAR Inventory and Xero are connected, DEAR Inventory will become the central point of all inventory management within your business. This means that all inventory-related purchases, sales, and manufacturing will be performed in DEAR Inventory and then synchronized over to Xero in form of invoices, bills and journal entries.

    Reviews & ratings

    4.6
    157 Reviews
    5 star
    (79%)
    4 star
    (13%)
    3 star
    (0%)
    2 star
    (3%)
    1 star
    (5%)
    FS
    Florian Simmendinger
    Posted

    Worst SaaS experience I've had in the past 7 years running my company

    When we started using DEAR Systems the costs was $40 USD per month. When choosing a SaaS provider for anything, you actually make a huge commitment and have to put a fair bit of trust in the provider. We had to integrate DEAR with various other services such as Xero. We created an internal knowledge base how to use it for common use cases, had initial set up costs, etc. We then populated it with years of data. Basically we were stuck with DEAR for life. Once we were fully locked into the system, DEAR made the absolutely outrageous move to increase their pricing from $40 USD per month to $375 USD per month for us. Unlike literally any other SaaS provider in the world, they did not grandfather existing customers with the original price, but raised the prices on everyone. In my opinion this is a predatory business practice. Price increases are fine - increase the price by 20% if you must, even on existing customers. But 10x from $40 to $375 combined with the extremely strong lock in? That honestly borders on being a scam. Now today what prompted me to write the review was another price increase by almost double from $375 to $625! As if this wasn't bad enough, DEAR Systems did not even announce the price increase but just started billing us twice the amount. DEAR Systems clearly hates their customers and can not be trusted. We'll be moving to a different provider as soon as possible!
    DR
    Daniel Russell
    Posted

    Incredibly comprehensive, continually developing, and great support

    DEAR is an amazingly comprehensive inventory management and manufacturing solution for (large scale) business. The granularity it provides for the production process is fantastic. For small-scale operations (i.e. small business), it's probably overkill, but if you need to manage stock movement and production on large scales, and aren't directly managing your staff, it's a great system. Once set up correctly, you can see in close or more general detail, the state of your business. The system also looks like it will excel for international business.
    JM
    Jon Meecham
    Posted
    Great support, very in depth inventory systems, easy to use and import your Xero accounts to. Special shout out to Deesha for taking us through all our queries.
    Additional info

    Shared data

    Xero
    DEAR Inventory
    Accounts
    Bank Transactions
    Contacts
    Credit Notes
    Currencies
    Invoices
    Items
    Journals
    Manual Journals
    Overpayments
    Payments

    App details

    Added in 2015

    Countries

    Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

    Languages

    English

    Support

    Setup walkthroughIntegration walkthrough

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    Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.