Chaser is Xero’s leading accounts receivable app and is designed for businesses selling on payment terms. Chaser users:
- Get invoices paid 16+ days sooner
- Save 15+ hours per week on accounts receivable tasks
- Reduce days sales outstanding by 25% +
- Maintain great customer relationships
Why connect Chaser and Xero
Automate without losing the human-touch
- Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding
- Match your business’ communication style with fully customisable reminder templates
- Personalise every reminder automatically, by pulling in desired data, such as customer names, amount owed and due dates
Make it easier for customers to pay you
- Give all your customers access to a dedicated Payment Portal
- Offer multiple payment options to suit your customers’ needs in one location, including instant card payments
- Reduce your time on payment admin, as all relevant documentation and details are readily available to customers in their portal
- Keep customers informed with full visibility on accounts payable and previous payments
- Improve communications by easily adding notes and contact details to customers’ portals
Optimise your accounts receivable process
- Build great customer relationships, with automated ‘thank you’ messages on receipt of payments
- Avoid bombarding customers, by automatically grouping multiple invoices into a single reminder
- Identify areas for improvement with real-time reports on your AR performance
- Gain a better understanding of customer payment behaviours with your customer insights report
- Make informed decisions on which customers to continue granting credit to, with your risk report
- Escalate problem invoices easily to Chaser’s friendly and experienced in-house collections team
Schedule payment reminders at the best time
- Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients
- Schedule as many payment reminders as you require, at intervals you choose
- Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays
- Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period
Keep track of all chasing activity in one place
- View a consolidated communication history for every invoice and every customer in your CRM
- Capture all reminders sent and all replies from customers automatically
- Reconcile with your accounting system automatically, so you never chase a paid invoice
- Include notes from phone calls, set reminders, and assign follow up tasks to your teammates

Chaser + Xero
Chaser connects and syncs with the data in your Xero account in just 2-minutes. We securely import the following data from Xero automatically: your company information, customers, invoices, credit notes, payments, overpayments.
Your Chaser account syncs with Xero automatically: every hour, before any payment reminder is sent, and on-demand to ensure you're always working with the most up-to-date information.
Keep both systems up to date, automatically: the two-way integration between Xero and Chaser means updates made in Chaser are reflected in your Xero account, too.
Getting started
Start your 14-day free trial (no card details required) at:
chaserhq.com/signup
Accountant or Bookkeeper? Discover how our partner programme can help grow your practice at:
chaserhq.com/partner-programme-form