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Pinch is a payments automation platform offering direct debit and credit/debit card for standard and repeating invoices. We offer best of breed automated reconciliation with Xero and a number of other clever features making Pinch a crowd favourite with busy Australian businesses.
Overview

As a business owner or someone responsible for financial performance, you’ll appreciate that time and cash flow are two of the biggest hurdles to wrangle. But, thankfully, you can end your search, as Pinch’s payment automation platform is here to rescue your time and improve your cash flow.

How? Pinch’s secret sauce - not butter, even though it goes great with lobster - is our ability to automatically reconcile your Xero account with your payments, instantly reducing hours of regular admin work once installed.

Receiving payments

Pinch offers direct debit pre-approvals, batch payments, instalment payments, payment plans, recurring payments and automated reminders that let you put your customer payments on autopilot.

The result? Improved crucial cash flow while saving additional time and providing a great customer experience.

Businesses using payment automation.... see up to 70% cash flow increase save 15-20 hours per week on admin see upwards of 90% reduction in bad debt

Some definitions

Batch payments - customers can see all open invoices no matter what invoice they are looking at.

Instalment payments - your customer can break a larger invoice down into small payments.

Recurring payments - invoices sent at regular intervals.

Variable payments - schedule to send customers invoices for differing amounts.

Pre-approvals - Allow your customers to set pre-approval thresholds for smaller, frequent payments.

Who’s Pinch for?

Pinch works for any business that needs to invoice customers - that’s most businesses right?

Where Pinch really excels is for businesses that have irregular payment cycles, variable invoice amounts, recurring invoices, and a high volume of invoices for smaller amounts.

Why high volume/smaller amounts?

Pinch charges 30c/transaction plus 1% for direct debit from a bank account (capped at $5) and 1.95% for credit and debit cards. Because you can pass the transaction fees on to your customers, we suggest smaller invoice amounts to avoid sticker shock for your customers.

There are no setup, minimum, or monthly fees.

Explore all features of Pinch Payments
Pinch Payments
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Pinch Payments + Xero

You’ve probably used the rest, now it’s time for the best. Pinch is head, shoulders, and pincers above the competition. Our Xero integration is a big reason why. Beyond that:

Auto Reconciliation Reduce the amount of time you spend on admin with auto reconciliation between Xero and your bank account.

Improve cash flow When it’s easy for customers to pay you, they will! Making payments simple for your customers is one of the best ways to boost your cash flow.

Pre-approvals Allow your customers to set pre-approval thresholds for smaller, frequent payments via any invoice issued by Xero.

Pay Now Accept one-off credit card and direct debit payments online. Take one-off payments straight from the invoice using pay now.

Recurring Payments Get paid on the invoice due date! Set up regular automatic payments like subscriptions.

Variable Payments We can collect any ad-hoc invoice amount automatically. Set thresholds to debit smaller amounts while leaving large amounts alone.

Payment Plans Break down large invoices into a series of smaller payments, all tracked on one invoice.

Batch Payments Recover aged invoices by showing all outstanding invoices available on the pay now page. The customer can pay all invoices at once in one payment.

On-charge fees If you are currently absorbing Xero fees on behalf of your clients, you can flip the switch and automatically on-charge transaction fees using our on-charge service.

Reviews & ratings

4.7
39 Reviews
5 star
(90%)
4 star
(5%)
3 star
(0%)
2 star
(0%)
1 star
(5%)
DB
David Burkett
Posted

Time and $ Saver

We've been using Pinch for accounts with recurring monthly invoices for about 14 months now effectively as direct debit. All we need to do is send them an initial link and once they're registered set and forget. It probably saves us about 10-20 hours a month of time internal and external calling clients up chasing small invoices which strain the relationship. Thanks, Pinch!

Response from Pinch Payments

Thanks David, set and forget is exactly what we are all about!
TP
T3 Partners
Posted

Excellent app saves us so much in admin time

We are very happy with the functionality and reliability of the product (integrated with Xero). The price is reasonable, a no brainer really given how much time is saved in administering accounts receivable. Our clients like it as they can choose how they pay (from manual online payments to full direct debit, via bank or credit card). The only (minor) thing is the Pinch dashboard does require some training to be able to use fluently, primarily because the app is so configurable. Happy to recommend this product to others including our clients.

Response from Pinch Payments

Thanks for the review! We are making some changes to our dashboard to make it easy to find the functionality available so hopefully that will make things easier.
HS
Hellen Swirski
Posted

Paid in a Pinch

I found this to be very easy to use and love how it reconciles the payments however being a small business the only thing I don’t like is how it uses my Xero invoices to do that as for this particular reason it has pushed over our monthly allowance of invoices that we could use which now we have to pay a higher subscription… Not sure if this is something that can be worked on to improve..

Response from Pinch Payments

Hi Hellen, Thanks for leaving a review. There are a couple of items on our roadmap for this including consolidated ledger based reconciliation instead of invoice by invoice. I'm glad you find it easy to use!
Additional info

Shared data

Xero
Pinch Payments
Payment Services
Invoices
Contacts
Branding Themes
Bank Transactions
Accounts

App details

Added in 2017
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.