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Astalty

By Astalty
5 out of 5 stars
Free 14 day trial available
Get this appView pricing plans
Specialised Support Coordination software for small, medium and large organisations. Features designed and built in collaboration with NDIS professionals that bring innovation to Support Coordination software.
Rated
5.0
out of 5
Reviewed by
33
Xero users
Try this app
Free 14 day
trial available
Listed for
2 years
January 2023

Overview

Astalty is business operations software built by NDIS providers for NDIS providers. It keeps your entire organisation running smoothly so you can focus on supporting Participants, not paperwork.

Astalty gives you clear day-to-day oversight across every part of your business, including:

Scheduling Plan and manage Community Access, Group Activities, Respite, SIL and in-home supports with ease. Spot gaps early, assign the right Support Worker fast, and keep your roster running without stress.

Support Worker management See availability changes instantly, approve shifts quickly, track unassigned shifts, and give your team a clean, simple workflow that removes confusion. Support Workers can clock in, complete notes, and capture travel from their phone.

Participant management Everything you need in one place. Case notes, alerts, risk information, funding visibility, plan dates and Participant details that your team can rely on.

Support Coordination tools Write consistent case notes, add billable charges, monitor utilisation, and stay ahead of deadlines with proactive reminders and notifications.

Team oversight Use the reporting tools to track Support Coordination capacity, missing case notes, late clock-ins and outs, incidents and complaints. Get a real-time view of what needs attention so issues are caught early and nothing slips through the cracks.

Finance and compliance Bulk upload to PRODA, integrate with Xero, monitor budgets, and keep your team aligned and accountable.

Astalty is designed to remove friction, speed up your workflows, and give you confidence that your business is operating the way it should. It’s practical, reliable software built by people who actually understand the NDIS.

Start your free 14-day trial by clicking “Get this app”.

Astalty + Xero

The Astalty + Xero integration completely removes the need for double handling when processing invoices and invoice batches.

Our 2-way integration ensures that invoices created in Astalty are automatically created in Xero. When you add payments against invoices in Xero, they will automatically be created in Astalty.

You can also;

  • using tracking categories
  • sync invoices
  • map charge items to specific accounts in your Xero Chart of Accounts
  • easily remove and redo invoices if required
  • match contacts from Astalty in Xero

Pricing plans

This app includes a free 14 day trial

*All prices are exclusive of tax

Astalty Premium

$0 upfront setup costs
  • + $64.00 /standard user/month
  • + $30.00 /support worker/month
  • Scheduling & Rostering
  • Support Coordination
  • Unlimited Participants
  • Unlimited uploads
  • Recording Time, Tasks & Notes
  • Invoicing
  • Support (phone & email)
  • Bulk invoice generation
  • NDIA bulk upload
  • Advanced reporting
  • Customisable notifications
  • Teams
  • Generate Service Agreements
  • Custom document generation
  • Expiring document notifications
  • Note templates
  • Track expiring documents
  • Track staff records
  • Pre-populate NDIS forms
  • Budget builder
  • Referrals Tracking
  • Incident management
  • Custom & embeddable forms
  • 2-way Xero integration

Reviews & ratings

5.0 out of 5 stars
33 Reviews

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Most recent reviews

NL
Nikita Luxford
Posted 5 Nov 2025
5 out of 5 stars

reliable and efficient service!

I’ve been using Astalty’s services and have been consistently impressed by their professionalism and support. The team is responsive, knowledgeable, and truly cares about delivering quality outcomes. Their processes are smooth, and they make everything easy to understand. Highly recommend Astalty to anyone looking for reliable and efficient service!
ED
EL DEAH COS SERVICES PTY LTD EL DEAH COS SERVICES PTY LTD
Posted 8 Oct 2025
5 out of 5 stars
Astalty – Works Perfectly! Astalty is incredibly easy to use, with a well-designed workflow. The integration with Xero is seamless, saving valuable time. It automatically adds the service date to each transaction line in Xero — a simple yet powerful feature that makes compliance and invoicing much easier.
DA
Deb Allen
Posted 2 Sep 2025
5 out of 5 stars

Tailored for Support Coordination

I love it that the Astatly team are all about Support Coordination, no other distractions. There's no need to try and work around the program, it works for you. Excellent support, and regular free training sessions where support coordinators have free access, as part of their subscription, to the gurus for face to face question and answer time.

Additional info

Shared data

Xero
Astalty
Invoicesshared from Xero to Astalty and from Astalty to Xero
Usersshared from Xero to Astalty
Tracking Categoriesshared from Xero to Astalty
Reportsshared from Xero to Astalty
Paymentsshared from Xero to Astalty
Employeesshared from Xero to Astalty
Contactsshared from Xero to Astalty
Bank Transactionsshared from Xero to Astalty

Functions

CRM and marketingInvoicing and jobs

Industries

Health

App details

By Astalty
Added in 2023

14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.